ShadeJewelry kicked off Etsy..

4 Aug

http://www.etsy.com/forums_thread.php?thread_id=6237369&page=6

Was it the negative feedback left lately? I do feel bad for that customer that is going to get married before getting his engagement rings back from Shade.

Thoughts?

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410 Responses to “ShadeJewelry kicked off Etsy..”

  1. Freckleyredhead August 4, 2009 at 11:13 am #

    He only has 4 negatives . . . . isn’t there some seller out there who has over 200 negatives? There must be more to the story.

  2. Just Me August 4, 2009 at 3:29 pm #

    good riddance.

  3. Twiddledumdee August 4, 2009 at 3:36 pm #

    That’s a bummer. I enjoyed his posts on the forums. Looking at his feedback though, it seems like some of the positive feedback really should have been neutral or negative. But like Freckley said, there are sellers with tons of negative feedback on Etsy who are still up and running. There must be more to the story. I wonder if this might have something to do with it, from his feedback:

    “To emphasize, I have filed a non-delivery report with Etsy and more recently a complaint with the Better Business Bureau, yet still no response.”

    Better Business Bureau? I don’t know much about them or what kind of power they have in cases such as these.

  4. Twiddledumdee August 4, 2009 at 3:37 pm #

    Just Me, did you have a bad experience with him?

  5. Gern Blanston August 4, 2009 at 5:52 pm #

    Wow. There has to be more to this story. There are other jewelry sellers with far more negatives.

  6. PussDaddy August 4, 2009 at 6:09 pm #

    This isn’t the first time they shut him down. He is too immature to be a seller. If he had my thousand bucks and I had his address I would turn his ass in for internet fraud or do to him whatever the hell I could to to him legally. Etsy is better of without sellers like this. Etsy has a few more bad ones to go, too, IMHO.

    PussDaddy

  7. T August 4, 2009 at 6:22 pm #

    I was surprised – wasn’t he featured in the “Quit Your Day Job” series of articles?

    My husband has filed reports with the BBB before and soon after the businesses contacted my husband to rectify the problem. It seemed like the businesses hated being reported and wanted to clear up the problem as soon as possible. I’m not sure though how much influence they have over a small-business owner though.

  8. toonces August 4, 2009 at 8:22 pm #

    I know he’s well-liked but I found almost all of his forum posts to be shit-stirring and trollish. He had his little band of fawning female admirers following him around though, just waiting to gush every time he posted something. Men are given a free pass in the forums, for the most part.

    The post he started about 6 months ago, asking if anyone else got a big bag of free stuff from Etsy really got me – it was completely disingenuous and typical of the kinds of things he posted there. OF COURSE not everyone was getting “thank you” bags of swag and freebies from Etsy, and the fact that he posted his pretend innocent question just so he could rub everyone’s nose in it, and also put Etsy in the hot seat, was indicative of the reason I disliked him.

  9. casualobserver August 5, 2009 at 12:04 am #

    It’s about damn time! Anyone with a brain can see his feedback has led to some pretty pissed of customers who have obviously taken action. Good for them! If he spent less time in the forums and more time getting his orders out and talking to his customers he wouldn’t be in this pickle.

  10. Amy August 5, 2009 at 1:15 am #

    It does seem ironic that he can manage to chat away in the forums but not respond to his customers.

  11. Laura August 5, 2009 at 2:21 am #

    LOL Amy!

    I mean, 2 cases of just not delivering an item? What’s up with that?

    I’m not a huge forum poster, but his posts did stick out as kinda…harsh? Petty?

    I did love his stuff though, and I think he’ll be back soon.

  12. Laura August 5, 2009 at 2:23 am #

    But the other sellers with neg feedback still delivered their items, right?

    These are some expensive items these buyers purchased..so hence, maybe the seriousness?

  13. Freckleyredhead August 5, 2009 at 4:45 am #

    BTW, I did some looking around. The jewelry seller I was thinking of with over 200 negatives is gone too. And another jewelry/supplies seller who had over 60 negatives, well, her shop is empty.

    I’m not defending Shade; I was just a little surprised that Etsy would take that action against one of their favorites. But maybe, just maybe, they’re starting to crack down on some violators.

  14. Ruthie August 5, 2009 at 5:21 am #

    I am going to have to learn to read feedback rather than just visiting with folks in the forum. I thought it was neat he was young and running a successful business. Sigh.. but there has to be more than just the four negatives, unless it has to do with the amount of money involved. I know there are certain legalities to transactions over a certain dollar amount.

    Oh that .. did you get a goodie bag thread.. geez ! don’t you know the minute Etsy admin saw that, they ran for the aspirin bottle.

  15. Christine August 5, 2009 at 6:23 am #

    I think Shade was their sheep to the offering. Everyone on the forums bitches about Etsy’s “favorites” and “why not me” posts etc… so maybe they saw an opportunity to off one of their trophy sellers – with a big old “see? We don’t have favoritism over anyone.”

  16. MadeByM**** August 5, 2009 at 6:48 am #

    I thought he came across a little arrogant and liked to stir up stuff, too. Getting married is one of the bigger ordeals in your life and if you can’t get your ring(s) (which most people spend big money on), yeah, they’re going to make a big stink over it. Etsy needs to listen and take action if they want to continue to keep the high end jewelry BUYERS on there so the sellers of that kind of priced jewelry better have perfect feedback! You never know, BBB may have pressured Etsy to do something about it.

  17. JK August 5, 2009 at 7:02 am #

    Seen this Poor Widdle Me! post he made on the forums yet?

    http://www.etsy.com/forums_thread.php?thread_id=6240154

    I have to admit that nothing about his style from his forum posts to his work was ever to my taste, but jeeze! This is really unnecessary. Try a little subtlety, kid.

  18. jc August 5, 2009 at 7:26 am #

    I second the thought that there are others with far more negatives. There are others with snide, caustic behavior as well.

  19. forum rubbernecker August 5, 2009 at 7:42 am #

    Notice he did not have any response to any of the problems other than “woe is me”. I mean at least respond and give some sort of coherent explanation.

  20. Mary August 5, 2009 at 8:22 am #

    If you actually read his feedback even the positive mention poor communication and long delivery times. Half didn’t even leave feedback. You would leave feedback for an item like that if you were happy. For every one rat you see there is ten behind the wall as the saying goes.

    I think it would take a lot to get rid of a big seller like him. I am sure they didn’t want to but it just got so bad.

    I thought he was going to leave etsy anyways so I think people should just chill out.

    It just blows my mind though how he could spend all that time in the forum and not reply to emails from customers.

    What I do feel sorry for him is that he no longer has the forums (although he still goes there so wtf?). It sounds like his life is sad and he was king of the hill in the forums and know there is no hill.

  21. Max August 5, 2009 at 8:43 am #

    Etsy must be pissed. They even deleted his Quit Your Day Job article. The link to it says “Sorry we cannot find that article.”

    http://www.etsy.com/storque/spotlight/quit-your-day-job-shadejewelry-2357/

  22. ShadeJewelry August 5, 2009 at 9:00 am #

    let me put a couple rumors to rest right now:
    number one:
    the last neg I got revolved around fixing a ring, the customer ordered a ring in the wrong size, and send it back to me for resizing, which meant remaking and making a wedding ring to go with him. the total bill for it was 550 dollars.
    the customer plead poverty, and we negotiated 100 bucks, but he had to wait 2 months, I was backed up at the time and needed the time. I didn’t even want him to send the ring until then but he did. I ended up doing the rings, and refunding him the money.
    number two:
    I’m a one person shop, I do all the manufacturing of rings, and all the customer service, many of my rings take over 20 hours to make. and I woudl sometimes make rings, when maybe I should have answered convos, but all convos where answered within 24-48 hours, and people where always told of this, and my turnaround time.
    number three:
    I did spend time in the forums, but I spent time in the forums when I took breaks from shop work, or when I had to stop working to let me equipment rest. and would be answering convos at the same time, or I would go in the forums after doing convos.
    number four:
    my last positive, they talk about me not being responsive, they were trying to contact etsy actually, they thought my account was deleted and where trying to contact etsy instead of me.
    number five:
    after receiving notice from etsy, I got no replies to any of my e-mails. the only person of any importance to contact me was the owner of artfire.
    number six:
    I’m glad to see a lot of people coming out of the wood work with opinions on this, but not actually putting there names to there opinions.
    talk is cheap, especially internet talk.
    -Chris

  23. ShadeJewelry August 5, 2009 at 9:05 am #

    @max
    I find that pretty funny

  24. molls August 5, 2009 at 9:26 am #

    talk is cheap, especially internet talk.
    -Chris
    ————————————-
    The other problem is that when dealing with the internet, one’s words, actions, and business transactions are recorded and available for just about anyone to view. Discretion is a virtue.
    ::shrugs::

  25. hmmmm August 5, 2009 at 10:16 am #

    I say good riddance too!

    I feel sorry for his customers for having to wait so long.

    Whenever I went to the forums it was always the same people, Shade, Tissage, KreatedbyKarena…. the Etsy know-it-alls.

    They all would probably do better if they spent less time in the forums.

    Thank you ETSY

  26. Dagnabbit August 5, 2009 at 10:17 am #

    Whatever. Etsy should be screening for the Real Bad Guys. This is small potatoes (to everyone but Shade, that is) compared to the shit that they don’t bother addressing.
    Etsy has been dumping people quite a bit lately: and I am talkin’ about PEOPLE not sweatshops or resellers.
    Priorities? Do they have them? Rhetorical question.

  27. hmmmm August 5, 2009 at 10:17 am #

    I feel sorry for his customers for having to wait so long.

    Whenever I went to the forums it was always the same people, Shade, Tissage, KreatedbyKarena…. the Etsy know-it-alls.

    They all would probably do better if they spent less time in the forums.

    Thank you ETSY

  28. MadeByM**** August 5, 2009 at 11:41 am #

    Regardless of the situation, Etsy at least owes him an explanation as to why…………

  29. forum rubbernecker August 5, 2009 at 11:59 am #

    Actually, shade would have been fine if he explained that he refunded where he screwed up and apologized to the customers. Did you see any refunds or apologies? Did he ever once say anything at all was his fault?

  30. ShadeJewelry August 5, 2009 at 12:47 pm #

    @forumrubbernecker
    I did in fact apologize and refund when it was the appropriate thing to do.

  31. ShadeJewelry August 5, 2009 at 12:52 pm #

    I just have to say that mush of what is being said here is half truths, conjecture and lies.
    and as for customers waiting long….
    My turn around is clearly stated in my profile and I will confirm it with any one that asks. I make custom rings one at a time, if you want a ring tomorrow go to walmart, many custom jewelry manufacturers have much longer turn around, I think niessing and kretchmer are around 6 months for a ring. hell, each of my tension rings sits in a heat treating oven for 48 hours. I never lied about things taking a long time.

  32. oh joy! August 5, 2009 at 1:18 pm #

    if the forums were shut down, productivity would go through the roof

  33. Laura August 5, 2009 at 3:40 pm #

    Shade dude,
    I feel a little sorry for ya. You have great goodies, but come on…all of these issues could have been avoided with better communication!

    Best of luck. Any chance of coming back?

  34. Kieran August 5, 2009 at 4:08 pm #

    Shade, since you’re here answering things — what’s the deal with the customer who bought a ring sizer from you just so she could tell her story in negative feedback (since removed), stating that you owed her close to $1000 in merch but she was past her Paypal file date?

    It’s great that you’re here telling your side of things, but to be frank, if you haven’t been honest about shipping times with your customers (as was stated in your feedback, that you said things were shipped but did not provide a tracking #, and they did not receive them), why should anybody believe you are being honest here? 😦 I’m not calling you a liar — I’m just saying that the public perception of your integrity and customer service is everything in business, and threads like this:

    http://forum.lush.com/forum/viewtopic.php?f=34&t=88475&st=0&sk=t&sd=a&hilit=shadejewelry&start=1230

    …do not help you any, whether you are legitimately in the right or not. The more stink is made about your Etsy closure, the more there is a spotlight on your past customer service issues, and the more text is recorded for Google to archive whenever anybody wants to type your name in. Maybe take a step back and let things die? That’s not meant snarkily, it’s an honestly trying-to-be-helpful suggestion.

    You make beautiful things, and I hope you are super successful on ArtFire and all of these hiccups become blown away into the past, and do not resurface in the future. You are very charming, and have many friends, and I know you have a following that would go right to your own website if you wanted to go that way. You’ll bounce back. 🙂

  35. twiddledumdee August 5, 2009 at 7:35 pm #

    Shade mentioned in the forums that 95% of his income came from Etsy. So if Etsy is his “only” job, it seems weird that it should take him two months to finish a ring and get it to his customers.

  36. oh joy! August 5, 2009 at 7:58 pm #

    i’ve been on etsy , selling consistently for three years and never heard of/seen this bloke or shop until now.

    if etsy is going to clean house there is a pretty awful seller who was featured, hasnt been mentioned here, doesnt do the forums and needs to go. she gets at least one negative or neutral a week. her lack of communication & lack of honesty about ship times has made me unable to use her products. she was just that crappy. and its not who you think.

  37. forum rubbernecker August 5, 2009 at 8:02 pm #

    @forumrubbernecker
    I did in fact apologize and refund when it was the appropriate thing to do.
    _________
    Your feedback should have read:

    “Due to my error in understating my shipping times and lack of communication regarding delays, I have apologized and refunded the buyer. ”

    I didn’t see that, so I’m gonna with “shade must have screwed up and not admitted he was wrong or try to fix it” as my final answer. Screwing up someone’s wedding ring order is a huge screw up. no two ways about it. Since you are off Etsy, you do know you can tell your story now? Somewhere, on a blog, or whatever. I encourage you to do it.

  38. twiddledumdee August 5, 2009 at 8:02 pm #

    Who is it, Oh Joy?

  39. Kieran August 5, 2009 at 9:24 pm #

    Ah, never mind, I’ve tracked down the owner of the missing $1000 myself.

    http://74.125.95.132/search?q=cache:-u8LzF8D7HAJ:shadejewelryisshady.blogspot.com/+alethea+etsy+shadejewelry&cd=4&hl=en&ct=clnk&gl=ca&

    Not commenting either way — simply providing more data for people to read and make their own minds up.

  40. Dagnabbit August 5, 2009 at 9:25 pm #

    Etsy keeps telling us that they can’t help us with people who have problems– just “work it out” or “kiss and make up”, so why are they getting all jacked up and going volcanic over this?
    There’s WORSE.
    Etsy’s customer service BLOWS: do not answer email, misrepresent stuff that is bogus by featuring it, applying TOUs arbitrarily– what else? Ignoring blatant resellers, doing nothing about NPB…. it’s late, I’m tired, but this whole thing really seems petty of whatever staff person decided to freak.
    Looks to me like they caved on Shade because of vocal customers who threatened shit. The teens ran off to tell their mother, but mother wasn’t there so they just shut Shade down.

  41. forum rubbernecker August 5, 2009 at 10:29 pm #

    Thanks Kieran.

    Also, if you look at the two pages of feedback available through google cache, 5 of 13 and 6 of 12 feedbacks left for him for sales of rings mention lengthy delays and lack of communication, whether they are neg, neutral, or pos. that’s just about 1/2 his feedback!

  42. Freckleyredhead August 6, 2009 at 4:57 am #

    I’m really sick of this mess. Lookit, people. Etsy would NOT kick off someone who was making them so much $$$ without a good reason.

    Shade can say whatever he wants – whether it be truthful or not. And judging from his posts on the forums over the past few months, I’m disinclined to think that he’s the most honest, upstanding member of the Etsy society that there ever was.

    Etsy cannot defend itself and tell its side of the story. So we can gang up on Etsy all we want, but in the end we will never hear the 100% truth.

    Goodbye shade. Improve your customer service and try to salvage your reputation that way.

  43. PussDaddy August 6, 2009 at 5:06 am #

    That’s the attitude, Dagnabbit. Etsy Customer Service Blows, so to get even just rip off Etsy buyers and or give them rotten customer service, too. I like that attitude. Maybe your ass should be next. And maybe you should do some link clicking while you are on this subject. You may find it enlightening.

    PussDaddy

  44. Jeremy August 6, 2009 at 5:17 am #

    Someone on Etsy brought this to my attention and as the customer who left negative feedback for Chris, I would like to correct his first point above. Mainly, there is little to no truth in that statement; you might say it is full of “half truths, conjecture and lies”. I sent the ring back to Chris for re-sizing as per his shop policies (the same policies which he has failed to adhere) and he never asked me to do otherwise. Yes, Chris generously did not charge me for the resizing, but this was after I had already waited beyond 28 business days (his maximum stated turnaround time). At NO POINT did I plead poverty and negotiate a lower price. In fact, during the point in time when Chris was withholding my rings and money until I removed my feedback (does this seem against the principle of customer feedback to anyone else?), I told Chris to keep the money in the hopes that he would finally send me the rings.

    All Chris had to do to avoid this confrontation was communicate with me: he never told me he was backed up and if he had, this may have gone differently. Instead, I had to wait over a month to hear anything from him (close to three months from when I originally returned the ring) and by then, all he had to say was that he wouldn’t send me anything until I removed my feedback. While my feedback has been posted, I have been contacted by a number of other frustrated customers, some of whom are dealing with far more serious transaction disputes with Chris (these buyers were unable to leave feedback because Chris’ inability to communicate outlasted the 90 day expiration date for feedback). The common thread among all of us was his tactic of ignoring every attempt to communicate with him and when he does communicate, it is often dishonest (for instance, sending bogus tracking numbers for packages). Chris makes truly beautiful jewelry, but ultimately he seems in desperate need of a clearer sense of basic customer service and better business practices/ethics. I don’t claim to understand all of the details surrounding the closure of his store, but this is my side of the story to Chris’s self proclaimed “talk is cheap” post.

  45. PussDaddy August 6, 2009 at 5:43 am #

    ShadeJewelry is an immature titty baby who needs to get up of his parent’s couch, out of their basement, and go and face the real world like a real man. He doesn’t have a business bone in his corpulant body. And this is the guy everyone is rushing to defend.

    PussDaddy

  46. forum rubbernecker August 6, 2009 at 7:21 am #

    Jeremy–in Chris’ defense (and how I cringe at saying that), I believe the customer who “pleaded poverty” was someone else, not you. There was a negative feedback he had that got removed and I think it was related to that. I would not worry about all the people coming to Chris’ defense, I really think they are looking at the numbers of negs and neutrals, and not at comments. Clearly you were not the only one who was unhappy.

  47. twiddledumdee August 6, 2009 at 7:22 am #

    Well, this alone is pretty horrible. Good riddance, I say.

    ________________________________________

    http://74.125.95.132/search?q=cache:-u8LzF8D7HAJ:shadejewelryisshady.blogspot.com/+alethea+etsy+shadejewelry&cd=4&hl=en&ct=clnk&gl=ca&amp

    Alethea, I got prices for you, I have 2 diamonds that I think you’ll like, both are antique gems from the turn of the century, They are machine cut on the bottom, but are hand cut on the time. They are both really nice. one is 32 points, and is J color, SI-2 the appraisal value is 475. one is 37 points, and is J color, SI-1 the appraisal value is 525. I also have an un-appraised modern diamond, It’s 37 point SI-1 f/g color, Great cut, it’s about 4.7mm in diameter, just a little smaller then a 1/2 carat diamond. for the first diamond in a ring it would be 975 for the send it woudl be 1050 and for the third it woudl be 1400. that is the rings and all fees, and free domestic shipping. -Chris
    17 February 2009 1:39am EDT

    Alethea, If you buy it from me and in the time it takes for me to make it (2-3 weeks), if your situation improves, I can give you a refund in Canadian money and then you can repay me. Sound good? -Chris
    8 March 2009 11:17pm EDT

    Alethea, I am having a problem with paypal right now… I will be able to refund u next month. Your ring is being made soon and will be shipped to you as soon as possible. -chris
    25 May 2009 10:23pm EDT

    Hi Chris, Please let me know where you are at with the ring and the refund/repayment. Thanks, Alethea
    11 June 2009 9:57pm EDT

    Dear Chris, I really, really expect more from you than this. Your lack of communication is starting to tinge something that was supposed to be a one in a lifetime event with frustration. Given that you have been holding my $1100 american literally for months I really expect more. To be clear, at minimum I would like to know when the ring will be done and that you plan to allow me to refund/repay in advance, which I think would be reasonable given that you have been earning interest on my money all this time. I really don’t want to enter into a more negative dialogue, but the utter silence since my last request has really upset me. Alethea
    19 June 2009 10:42pm EDT

    Honestly you are breaking a small piece of my heart and changing plans that we had for getting engaged this summer. Please make this better.
    23 June 2009 11:43pm EDT

    Please confirm that you are either refunding my money or shipping within the next 48 hours. As I called you on Monday with a similar deadline I expect this is reasonable. If I do not hear from you BY EMAIL with a clear explanation of what is happening I will be reporting you for non-delivery to etsy.
    2 July 2009 9:25pm EDT

    your ring is all done and I will have your tracking number tomorrow for you. -Chris
    3 July 2009 4:15am EDT

  48. Kieran August 6, 2009 at 7:58 am #

    forum rubbernecker, it looks likely that Chris is indeed referring to Jeremy with the “plead poverty” reference, as he refers to his customer as a “he” — the $1000 other trouble is with a female customer. Unless there is yet another male customer, other than Jeremy, being referred to?

  49. oh joy! August 6, 2009 at 8:36 am #

    let’s get real. if there was any proof the item was mailed properly or that the customer(s) had been taken care of ethically,appropriately,LEGALLY, sir shade would have his shop up. any etsian knows those brooklynites dont take your shop down without a community outrage or two- malfeasance, something.

    for those of you going on about re-opening the shop- how comfortable are you being associated with someone who seems to have at least 50% of their customers expressing dissatisfaction? any reasonable, logical, business person can distinguish between wanting to have a good friend on the forum vs. a sustainable business not tainted by allegations of misconduct. etsy is primarily a business venue. or do you care about selling at all? that doesnt mean this guy is bad or whatever it is a sound business decision.

  50. PussDaddy August 6, 2009 at 8:38 am #

    Shade screwed over so many people he probably can’t even keep them straight either.

    PussDaddy

  51. Jeremy August 6, 2009 at 8:40 am #

    forum rubbernecker and Kieran: Thanks for clarifying and I may indeed be incorrect in my assumption that his first point was dealing with me, but I don’t believe so. I am familiar with the customer whose negative feedback was removed (unless there has been more than one recently) and the details Chris provided above (the truthful details, that is) deal with my transaction, not theirs. Nonetheless, as a former customer of Shade, I hope my post speaks to some of the claims that he makes in his post. For instance, “all convos where answered within 24-48 hours”—this is complete and utter nonsense.

  52. Suspicious August 6, 2009 at 8:46 am #

    It was pretty obvious there was more to it than Shade wanted to claim. And the pathetic whimpers and cries in the forums for him to come back is quite frankly, stupid. I’m glad thing are emerging which reveals what really happened and if anything Shade will learn a long hard lesson from this. If he doesn’t he’s an even bigger fool than I thought he was. I’m just sad for the people that are suffering from all of this.

  53. ShadeJewelry August 6, 2009 at 9:20 am #

    @oh joy!
    no one has ever said that I never sent them rings, in fact I have insurance and DC on about 600 items that I have mailed int he last year for my etsy shops
    please get your facts straight

  54. Kieran August 6, 2009 at 9:22 am #

    Jeremy, thank you for posting. More information is good so people can read and weigh things for themselves.

    oh joy! Says:
    August 6, 2009 at 8:36 am

    let’s get real. if there was any proof the item was mailed properly or that the customer(s) had been taken care of ethically,appropriately,LEGALLY, sir shade would have his shop up. any etsian knows those brooklynites dont take your shop down without a community outrage or two- malfeasance, something.

    for those of you going on about re-opening the shop- how comfortable are you being associated with someone who seems to have at least 50% of their customers expressing dissatisfaction? any reasonable, logical, business person can distinguish between wanting to have a good friend on the forum vs. a sustainable business not tainted by allegations of misconduct. etsy is primarily a business venue. or do you care about selling at all? that doesnt mean this guy is bad or whatever it is a sound business decision.

    ***

    This is a brilliant post.

    I’ve been shaking my head at things, frankly, because to me it seems really logical that for Etsy to close a shop of one of their QYDJ “golden boys”, that was making them hundreds (maybe thousands) in fees every month, there had to be an unimpeachable reason for it.

    Etsy’s critics complain about Etsy’s bottomline priority being the mighty dollar, and yet in this case that conviction is not being applied critically — if it was simply a case of Etsy making money he would still have his shop… unless something came along that threatened their future money-making prospects in terms of more $$$ than he was making them in the short-term.

    I like Shade, personally. I’m sure people are wondering or assuming I have a hate-on since I’m providing ammunition against him… but that is not the case. Shade as a person I like. Shade as a businessperson — a businessperson who is in my own industry and whose actions could cause ME to lose sales if people are burned badly by small online jewellery makers — different story.

  55. Christine August 6, 2009 at 9:49 am #

    Shade – all you have to do, then, is provide those people with the tracking # to prove that the items were mailed. That’s it. Why can this not be done? If you say that you have and they are lying, then just post the tracking # here – and that way there is proof that you did infact provide the tracking # and that at least one of the customers who is here posting will receive that information.

    It’s really that simple.

  56. forum rubbernecker August 6, 2009 at 10:55 am #

    or do you care about selling at all?
    __________
    I don’t think many people do and they’re definitely not using their brains to think this one through.

  57. casualobserver August 6, 2009 at 11:29 am #

    Shade is finally going down in flames.
    Even he can’t keep up with the lies he
    told different customers. Customers are now
    coming out of the woodwork telling their side of
    the story. I wish the legions of fans on Etsy would read
    some of this – I think they might have a different opinion
    of Chris after this. Chris – you have no way of backing up your
    side of the story unless you can provide proof of diligent
    convos and DC# or tracking on all your “lost” packages. I won’t hold my breath…I’ll probably pass out.

  58. ShadeJewelry August 6, 2009 at 11:40 am #

    no one has ever said anything about a lost package, this “lost package” bullshit just appeared out of no where.
    what is going on is one person started a blog about this, and all of a sudden “customers” started showing up, when in fact some of them aren’t my customers at all.
    The defamation is all starting from one source……
    so please, if your going to start saying shit about me, make sure your not basing your “facts” off bald faced lies started on the internet.

  59. Kieran August 6, 2009 at 12:17 pm #

    Shade, since you are still following these threads: If you are innocent, I have no doubt you will be eventually vindicated, and I look forward to the truth coming out fully.

    As for me, I am unsure which party exactly is providing the “bald faced lies” — the lion’s share of refusal to take any real responsibility is coming from you, to be honest — so I am simply basing my opinions (yep, just opinions) on the data at my disposal, gleaned from several sources including your Etsy feedback. I do feel that where there was smoke, there is now fire, and anyone who wishes to read your old feedback for themselves is welcome to contact me as I have the pages capped.

    If you are innocent of these allegations I sincerely hope you are able to prove such to the right parties and your name is cleared. I would really, really like to be wrong.

  60. ShadeJewelry August 6, 2009 at 2:19 pm #

    @Kieran
    Thank you for being open minded, And thank you to anyone that is remaining open minded on this matter. I wish I could write up more details, but honestly I’m just too busy, I’m busy making rings, I’m busy taking care of customers, I’m busy working on my future projects.
    all I’m going to say, is some of the people that are loudest on the subject are the loudest for no particular reason. If you read what is being written it reads like a long personal rant that woudl put a middle school bully to shame, I will not get personal about this, BUT when someone rants like a child having a tantrum, well it’s about as believable as the rants of a child.
    I’m trying to remain professional and run a decent business, and yes, there were some unhappy customers in my 2 years of selling on etsy. But honestly, any business with as many customers as I had (over 600) will have at least a few unhappy customers, it seems like I had 4 that where unhappy enough to leave me negative feedback, I never mislead any customers about my feedback, it’s public information and customers can choice to use someone else on etsy if they dont’ like it.
    There has actually never been anyone that says I took there money and never gave them either money back or a ring…let me correct that, there is someone saying that is what happened, but they are just saying that because they have nothing better to say about a subject they know nothing about.
    Any apologies, refunds, or business transactions between my and my customers are private information.
    -Chris

  61. Kieran August 6, 2009 at 2:42 pm #

    Thank you for addresing me, Shade, I appreciate it.

  62. alethea August 6, 2009 at 4:04 pm #

    I can confirm that I posted the now-deleted blog that has been cited above. I started and removed this blog in an attempt to negotiate a return of my funds after purchasing a ring March 9 and not receiving in July. I also purchased a ring sizer in an attempt to leave feedback and that purchase was canceled. Some time after I filed a non-delivery report and still had not heard from Chris his shop was suspended. I have no idea if this action was taken in response to one or many complaints. At that time he finally decided to respond to the many convos I had sent trying to get the ring and then, because of the months long delay, a refund. Chris has now refunded my money in full. I have let etsy know that he has taken this step.

    In my opinion the main problem was that after 90 days on etsy you can no longer leave feedback. Where there is no feedback, I question whether every seller has the motivation to complete the transaction. The feedback portion only reflects those customers who post (and I am assuming receive their goods) in the time frame. I am hoping that etsy will make this change down the road. For now, I will be buying offline.

  63. Kieran August 6, 2009 at 4:38 pm #

    Alethea, thank you for coming here and posting. I am glad to read that your money was refunded and I sincerely apologize for any discomfort my posting the link to your deleted blog may have caused you. Shade, good on you.

    It saddens me that because of this you now feel safer buying offline, and my fear of that eventuality, not simply with you but with buyers in general, is exactly why I took such an active stance in this.

    I would like to extend the offer here to you, since your rings were for your wedding, to make you a pair of custom rings myself completely free of charge so there is no shadow over your happy day. I have no idea whether or not you have found others to use in the meantime, and I do not work as Shade does in Titanium (only silver at the moment), but my skills and materials are yours if you would like them, as a gesture of good faith toward you from another jeweller who is primarily based online.

    If you wish to take me up on this, please feel free to e-mail me to info (at) arcadian-dreams.com and we can discuss it further!

  64. alethea August 6, 2009 at 5:53 pm #

    Thanks Keiran,
    That is very thoughtful. I have made other arrangements but it was good to read your kind words and to see this blog. I did feel very alone when I realized that I was getting no response to my convos and I couldn’t leave any feedback. I have since spoken to a number of individuals unhappy with this seller that gave me solace, and finding this site has also made me feel like there is a community out there when the normal safeguards fail. I do feel that this seller has the right to have the full story here, but only because this blog was brought to my attention and I think that is the right thing to do. It is not because I have gained any new respect for this seller or received any apology that would prompt forgiveness. I was heartened by what I perceived to be responsiveness from etsy and I wish you and other professional jewelry-makers on that site the best of luck. While this has been a long and at times frustrating journey for me, I hope that prospective customers will find confidence in the fact that there are many forums and support networks on the internet to reveal the truth of problems they are having with online purchases.

  65. koko August 6, 2009 at 6:08 pm #

    I hope from this – people realize to protect themselves when buying high end items. Always use a credit card to purchase anything online….when using paypal… Not a paypal balance. If things start going south after committing that much money to a etsy/ebay/anysite seller…chargeback thru paypal, AND the credit card purchased with. That always gets flaky sellers moving fast.. glad you got your money back ….but for those who havent, chargeback.
    Had a similar situation a few years ago – no response from the seller – so I called up VISA, then started the paypal process..Money back!
    I do steer from anything online that has that 20+day turn around production time. My FIL is a high end jewellery designer -for over 50 years- much time goes into his work…but he has tons of time for it and NO internet or other distractions.

  66. Kieran August 6, 2009 at 6:20 pm #

    Alethea, if you change your mind, please let me know — and I hope someday you may decide to give us online jewellery-makers another go. I absolutely promise that not every experience you have will be like this one. Hugs to you, I know how frustrating this must have been and how helpless you must have felt.

    I saw your feedback before it was removed, and you did not sound like a vengeful or “crank” customer to me… just someone frustrated, wronged, and trying so hard to be heard. I saw you, and I heard you, and I have done my best to advocate for you where I could. Best of luck in all things.

  67. Powerful Nipples August 6, 2009 at 7:12 pm #

    Well, now that he is set up on Junkfire, we will see what develops. I thought he was one of the cooler peeps on Etsy, what a chump I wuz.

  68. robandlean August 6, 2009 at 7:31 pm #

    We’ve been making custom rings on Etsy for a few years now and we’ve had our run ins with Shade as sellers, not buyers. He contacted us under a different name, “clovenedhoof” before he ever opened his shop under the Shadejewelry name and told us he was a machinist and that he loved our work and that he was curious about certain techniques and could we tell him how we did them? (Um, no.) Only after he opened his shop and started some issues with us -he attempted to have one of our designs removed by Etsy saying we stole his intellectual property- and doing some digging did we realize that “clovenedhoof” and “shadejewelry” were the same person. Our listing was re instated after we had our lawyer draft a letter for us, lol. But we knew then that he really wasn’t honest or at least didn’t have a real feel for the Etsy community as far as working with and helping other artists. We began to feel like Etsy was a place where we had to compete and watch our backs rather than a community.

    It is hard to be an Etsy seller and do a large volume of work, and with a certain number of sales you will have unhappy customers because it’s inevitable. You just do your best to make people happy and move on. And personal life can intrude on business at times- we know this all too well. We have an advantage in that we’re a couple and can offer one another support. I will admit that I (the “Lean” part of RobandLean) was kind of feeling sorry for Shade and all that was happening because I know there are two sides to every story and sellers do have to take steps to protect themselves, but after reading this, I don’t really have any more sympathy.

  69. ShadeJewelry August 6, 2009 at 7:53 pm #

    @robandlean
    hello lean!
    firs,t my old account was long before I was a seller, I was going ta use that account to sell but came up with SJ I made no attempt to hide my identity.
    first, Yes, I did report you for ripping off one of my rings, and content from my description. I never received any notice form any lawyer on the matter, and etsy felt that the similarity between our items/descriptions was close enough to remove your listing. something they rarely do.
    you actually sent me a fairly threatening letter if memory recalls, threatening to sue me for all sorts of stuff.
    anyway, thanks for your support!
    -Chris

  70. ShadeJewelry August 6, 2009 at 7:57 pm #

    I think the issue here is that of the “Facts” about this, about 3/4 are just totally made up, and are the result of a “whisper down the lane” mentality, also a “kick him when he’s down” mentality. I’ve sold a lot and had a lot of happy customers, it seems like the focus is on 2 customers out of hundreds.
    And honestly if someone left me a feedback that says “great ring long turn around” no one here actually knows what went on behind the scenes with said customer. The talk we had, the money I may have refunded, what ever happened to make someone overall happy enough with a transaction to leave a positive.

  71. robandlean August 6, 2009 at 8:00 pm #

    Etsy was required by law (the Digital Millenium Copyright Act) to remove the listing until we rebutted your claim, at which time they were happy to re-instate the listing.

    I have a copy of the letter we sent here also… we didn’t threaten to sue you at all, just asked that you be required to prove your claim.

  72. uhhhhh August 6, 2009 at 8:03 pm #

    Uh, Shade…I believe it was 4 negatives and 2 neutrals (not really happy neutrals either) if memory serves correct.

  73. ShadeJewelry August 6, 2009 at 8:09 pm #

    well it seems like everyone here is focusing on 2 of those negatives
    and BTW one of those negatives was from someone that bought a 5 dollar ring sizer, never paid, and left a negative before I could cancel the sale with etsy, back when it took a solid week to do that.

  74. uhhhhh August 6, 2009 at 8:10 pm #

    That’s because 2 of those negatives happen to be telling their side of the story so that everyone gets a chance to hear from both sides.

  75. omg August 6, 2009 at 8:15 pm #

    Dear shadejewelry.

    Grow up.

    Even your “positive” feedback mentioned numerous problems from numerous people.

    Seriously, with every single post you make yourself look even more immature.

    There is no way etsy would close down a person paying such high fees whom they featured without some VERY compelling evidence.

    If a seller ripped me off or jacked me around for $1,000 bad feedback would be they least of their worries.

    You are screwing with people and there is no excuse.

    Grow up.

  76. toonces August 6, 2009 at 8:20 pm #

    I understood that the 5 dollar ring sizer buyer bought that ring sizer just to be able to leave feedback because her previous negative to ShadeJewelry was deleted by Etsy.

    What’s disturbing here is the endless excuses, with no acceptance of any responsibility as a seller or as an adult. Just excuse after excuse, and denials and half-truths. The sad thing is that ShadeJewelry will learn absolutely nothing from any of this, and will continue to do business in exactly the same manner. Just…..oblivious.

  77. ShadeJewelry August 6, 2009 at 8:21 pm #

    first thing
    NO ONE was “ripped off”
    to quote Alethea “Chris has now refunded my money in full. I have let etsy know that he has taken this step.”
    and Jeremy got his rings, and I even refunded him the money he paid for them.
    that is all.

  78. ShadeJewelry August 6, 2009 at 8:22 pm #

    @toonces
    the ring sizer happened like 18 months ago, and was the only thing the person ever bought from me.

  79. oh joy! August 6, 2009 at 8:31 pm #

    I just read this on closed threads. seems like a really reasonable perspective on the whole thing:

    Molls said:
    Wow. What’s the allure of Shade Jewelry? It must be the drama of it all. His fans might best serve him by allowing him to go quietly so that he can salvage his professional reputation. The more people cry about the alleged injustice, the more attention they’re bringing to the questionable areas of his business.

    there doth be way more protesting than needed,surely~
    put your nose down, clear up the issues and do good work and all of this will fall by the wayside

  80. Interesting August 6, 2009 at 8:43 pm #

    Yeah, and it took from March to July before you refunded Alethea’s money after NOT sending her the ring she ordered. That’s an awful long time to hold onto someone’s money in my opinion.

  81. Kieran August 6, 2009 at 9:02 pm #

    Shade, I’m sorry, but what you’re saying about your feedback is not accurate.

    Your feedback captures state:

    Feedback on July 1 = 2 neutral, 3 negatives
    Feedback on July 3 = 2 neutral, 4 negatives
    Feedback on July 5 = 2 neutral, 4 negatives
    Feedback on July 11 = 2 neutral, 4 negatives
    Feedback on July 23 = 2 neutral, 4 negatives
    Feedback on July 25 = 2 neutral, 4 negatives
    Feedback on July 29 = 2 neutral, 4 negatives
    Feedback on Aug 3 = 2 neutral, 4 negatives

    Alethea’s negative — the $5 ring sizer one — was up and then shortly removed around the 16th. I know because of this thread a friend sent me:

    http://bigbrightbulb.com/in-general/dont-believe-your-lying-eyes

    …because I then went to look at your feedback, and there she was.

    Jeremyash’s negative was up on July 25th… but according to him he subsequently had to remove/change it as you blackmailed him with “change this feedback or no rings and no money”. So no, none of the 4 negatives at the end of the month were Alethea’s $5 ring sizer one (and in fact, unless JeremyAsh went back and left negative feedback again, there wasn’t one from him, either — clarification, Jeremy?).

    Original JeremyAsh feedback left 7/01/09:

    “Unfortunately, this review solely concerns the customer service provided by Shade Jewelry, but not the products themselves, as I have yet to receive my purchased rings. I returned an engagement ring because I ordered the wrong size (note: the original ring was of good quality and design). Chris received the ring on April 24, as well as an order for an additional ring: this was close to 50 business days ago, well beyond his stated turnaround time. During the initial phase when Chris was semi-responsive to emails, he told me that he made the rings (around six weeks ago), but now he has not returned a SINGLE email or phone call for close to a month. To emphasize, I have filed a non-delivery report with Etsy and more recently a complaint with the Better Business Bureau, yet still no response. I finally got a hold of him a few days ago and he told me he had shipped the rings that day and would send the tracking number. No package has arrived nor has he sent the tracking number despite several email and phone requests. These are simply dishonest business practices and beyond poor customer service. I chose to buy a handmade engagement ring from Shade Jewelry to support local artisans, but now I have no indication that I will ever receive these rings or a refund. I would STRONGLY caution against buying from this seller. His communication (if he actually responds) is dishonest and he doesn’t adhere to his own shop policies. Given this second-rate customer service, I would suggest customers make deposits on rings instead of paying the full price upfront: I have paid too much money and have nothing to show for it. I may get married before my fiance has an engagement ring… ”

    Like I said — I have caps. Public record. Just trying to find out the truth.

  82. Kieran August 6, 2009 at 9:04 pm #

    ShadeJewelry Says:
    August 6, 2009 at 8:22 pm

    @toonces
    the ring sizer happened like 18 months ago, and was the only thing the person ever bought from me.

    ***

    Alethea purchased a ring sizer from you in order to tell her story in negative feedback recently — feedback up as of the 16th of this month or so. Do mean there was ANOTHER person who bought a ring sizer like 18 months ago, too? Clarification needed. 🙂

  83. Kieran August 6, 2009 at 9:08 pm #

    (by “this month” I meant July, naturally. HURR DURR is late and screencaps are making me go buggy 😀 )

  84. Kieran August 6, 2009 at 9:11 pm #

    ShadeJewelry Says:
    August 6, 2009 at 8:09 pm

    well it seems like everyone here is focusing on 2 of those negatives
    and BTW one of those negatives was from someone that bought a 5 dollar ring sizer, never paid, and left a negative before I could cancel the sale with etsy, back when it took a solid week to do that.

    ***

    If you are talking about the 18 month ago ring sizer incident, and a negative feedback left from THAT way back when, then cool cool. 🙂 I apologize, I misinterpreted and thought you were talking about Alethea’s ring sizer purchase.

  85. ShadeJewelry August 6, 2009 at 9:12 pm #

    I’m not talking about Alethea at all
    first, the neutral on 06/03/08 was someone pissed there ring wasn’t delivered on a federal holiday. they bought it Thursday, it was mailed Saturday AM and got there Tuesday, not Monday, it was memorial day.
    the negative feedback I’m referring to was left 8/19/08 I guess a year ago, not 18 months
    I have records to…….

  86. PussDaddy August 6, 2009 at 9:25 pm #

    Etsy allows Shade’s other store to stay open. Unfucking believable. Now he is BrinkJewelry.
    http://www.etsy.com/shop.php?user_id=7175645

    PussDaddy

  87. Kieran August 6, 2009 at 9:25 pm #

    Records to what?

    Anyway, statement still stands. Just think, if Alethea’s and Jeremy’s feedbacks hadn’t been removed, and they’d left the feedback they wanted to leave (barring time expiry and alleged blackmail of not refunding or returning merchandise unless positive feedback was left), it seems to me that you would have had 6 negs instead of just 4 at the end there. *shrug*

    It’s good that you’ve squared things away with them now, though.

  88. Kieran August 6, 2009 at 9:39 pm #

    At any rate, that’s the end of the cards in my hand. Jeremy, the offer of replacement rings to hopefully not leave a sour taste in your mouth about buying jewellery online/on Etsy extends to you as well. 🙂 My info is above if you choose to take me up on it.

    Shade, GG and good luck. 🙂

  89. PussDaddy August 6, 2009 at 9:41 pm #

    Just admit it Shade-you have so many fuck ups and so many unhappy customers that even you can’t keep them straight.

    PussDaddy

  90. ShadeJewelry August 6, 2009 at 9:42 pm #

    NOT directed at kieran
    this is ending up in a circular argument, with multiple people going around trying to figure out and debate “what does this positive feedback mean” or “how many negs should shade-jewelry have” it’s a very futile effort.
    the simple fact is:
    Jeremy and Alethea came in here, and spoke there side. and honestly, I’m glad they cleared up some of the things being said.
    now that being said, both of them got there money back end of story, end of transaction (Jeremy even got his ring resized free and a wedding ring free).
    any business is going to have pissed off customers, it’s inevitable part of business. the problem is, when you deal with customers in a private manner, and then have people that dont’ know the first thing about it try to figure it all out based on the “facts” presented by someone else.
    the ONLY first hand accounts are Alethea, Jeremy, me and any records online AKA feedback. anything else that people are saying, aren’t facts, they are something…. ranging from lies, rantings, to educated guesses.
    -Chris

  91. Kieran August 6, 2009 at 10:13 pm #

    I agree, Shade. Honestly, at this point, the information is out there — lies, truths, opinions, everything in between. Everybody can figure it out from here.

    People who have been wronged have been refunded/satisfied. Mistakes have been admitted. It isn’t a perfect situation but I’m willing to let the damn dead duck rest in peace at this point, myself. My priority here has never been to excoriate Shade, simply to unearth a bigger picture, advocate for potentially wronged buyers, and see that the reputation of online jewellery sellers/Etsians is buffered as well as I could. I am as happy as I’m gonna be. 😉

    I think you are an incredibly talented artisan — always have — and things can totally get better for you from here.

  92. ShadeJewelry August 6, 2009 at 10:20 pm #

    @kieran
    aside from what Alethea and Jeremy said, about 90 percent of the things being said are very inaccurate. and I think that that is starting to come out.
    Again, I’ll readily admit that I made mistakes, I’m only human, but in the end, the mistakes where taken care of the best I could given the situations.

  93. goodkarmasoaps August 6, 2009 at 10:22 pm #

    What I find most interesting about all of this is that Shade says he does “not have the time” to defend the accusations against him by providing details of what happend with Etsy or even tracking numbers as requested. And yet he has the time to make seventeen posts on this blog some of them ranging up to 150 words saying that everyone is lying, making up things about him, ganging up on him, and so on. Interesting that he took the time to completely explain an incident with Rob and Leanne that took place over two years ago having nothing to do with this current incident. He sounds like the politician that says “I would love to explain everything but my attorney wont let me” except he is using “being too busy” as an excuse.
    If 95% of my income came from one source and I was falsely accused of fraud or anything similiar, I would be singing from the rooftops to tell my side. I would not let it rest until I was vindicated if I was innocent. And I would most certainly explain to a jury of my peers-other Etsy sellers because we have all experienced difficult customers, unhappy customers, problems with Etsy admin, etc…who better than us to understand if indeed he was being railroaded? but the opposite is also true…who better than us to call “bullshit” if the explanation doesn’t hold water? Hence, the lack of a complete explanation. I have no proof of anything and dont know Shade from my next door neighbor but I will say that when a person is faced with openminded people willing to listen to their side and the response is “I’m too busy to give my side” then I call bullshit. I’m too busy to open junk mail but I am never too busy to salvage my professional reputation if it is being harmed malciously and without reason.
    Many people here have flat out said that they were willing to withhold judgement in order to hear Chris’s story. Again and again he responds by simply denouncing those who have spoken here. And I quote “anything else that people are saying, aren’t facts, they are something…. ranging from lies, rantings, to educated guesses.” He spends alot of energy and time telling us that he is an innocent victim and selectively answering certain questions but avoiding the ones of substance that could prove him innocent.
    I came into this openminded. Peop like to say that where there is smoke, there is fire. In my experience, sometimes where there is smoke, there is only strawberry jello. But in this case, I can see big orange flames everywhere. And I dont need to be burnt by them to know that they are fire.

  94. ShadeJewelry August 6, 2009 at 10:43 pm #

    @goodkarmasoaps
    the issue is that I still have rings I need to make, and I have a lot I need to do, my main selling site (etsy) is no more, so I’m reeling to get myself back up and running. and this week was already a bad week, I have family visiting.
    having income and taking care of customers is more important to me than this is.
    If I took time off to write up a detailed explanation as I want to, I woudl slip in my making of rings, and I feel that woudl be bad.
    there will be a write up on this, but right now I simply cant.
    I’m writing this from my laptop in my shop, as I’m waiting for a ring to cool off after being heat treated, and am simply relying to this as I have time.
    for my “official write up” I will want to sit down and really write up something
    also, I’m not accusing EVERYBODY of lying or being inaccurate, but certain sources of information on this matter are WAY off.
    And I have on numerous times in this talk said that I made mistakes.
    I’m not saying I’m the victim of my customers,
    What I’m unhappy with is the way this was handled by etsy, which no one here has ANY idea about, even my customers (Jeremy and Alethea), the dialog was between me and etsy alone (sorta) no one here has ever came close to it.
    I also feel a bit of a victim of the people that have taken things I’ve said in the past, (flat out jokes) and twisted them into personal attacks, when they where NEVER personal and just kinda my way of being a bit self deprecating. Also the focus on one micro detail when there is a lot more to this whole thing that anyone knows.
    If you want to pass judgment that I’m a bad business person, or bad at customer service, that is fine you have been presented facts, and some sides to the story. but it seems to be that there are more then two sides to this, there is the truth, which people like Jeremy, Alethea, and I have stated. and then there are the “sides of the story” presented by other people, it seems like there are about 5 running ideas as to what happened. but the personal attacks, and the lies about me, both my personal life and my business are what hurt, and what makes me feel victimized. I feel like I’m in middle-school again and I’m the kid with the thick glasses again.
    And I’m fairly sure that even if I did a detailed write up, presented facts, presented e-mails, I’m sure it would be dissected, and torn apart.
    -Chris

  95. alethea August 6, 2009 at 10:48 pm #

    Dear Chris, I am glad you appreciate my post and you are free to quote me of course. A personal apology on this forum for ignoring my convos and deleting my negative review would be appreciated as thanks for the fact that I have gone out of my way to clarify the facts as they now stand.

  96. PussDaddy August 6, 2009 at 10:52 pm #

    Cut the bullshit, Shade. I have a built in bullshit detector and it is pinging like crazy. In the amount of time you spent here explaining why you can’t explain, you could have just spit it out and be done with it.

    PussDaddy

  97. Bedazzled Condom August 6, 2009 at 10:53 pm #

    “any business is going to have pissed off customers, it’s inevitable part of business”

    Bullshit.

    You will have some unhappy customers, maybe, some not overly thrilled customers, perhaps, but “pissed off” customers are only “inevitable” if you run your business as if a arrogant, non-responsive, evasive dolt is behind the wheel.

    I have to ask, have you gotten any actual sex out of this bonanza of attention or is all the Etsy penis stroking purely digital in nature?

  98. ShadeJewelry August 6, 2009 at 10:53 pm #

    @alethea
    I tried to reply to your last convo to you on etsy, but my convos where getting wonky because of having to send out so many at once.
    But that being said, I fully apologize to you, and I woudl further like to thank you for being understanding with me, and for coming here and giving your side of the story.
    thank you very much!
    -Chris

  99. PussDaddy August 6, 2009 at 10:57 pm #

    And for heaven’s sake, once and for all, maybe Etsy handled it the way they did because as you just pointed out it was them having to deal with your customers. Do you think we believe for even a minute that Etsy never talked to these people, that some how trouble afoot was just moonbeamed over to them by fairies or something and so they skipped talking to the injured parties and instead went right to you? Hell, even here all you have done is insult and drag through the mud the same buyers who pay your fricking salary with not a word of apology to them or an admittance that you did anything wrong. It’s all them and Etsy’s fault.

    PussDaddy

  100. Interesting August 6, 2009 at 11:34 pm #

    Ummm…convos do not get “wonky” chris because you have a lot going out at one time. I have more sales (way more) than you and have never had that problem. Give me a break.

  101. ShadeJewelry August 6, 2009 at 11:42 pm #

    @interesting
    when you send more than 10 convos an hour etsy’s convobot kicks in I was trying as hard as possible to not have that happen

  102. Interesting August 6, 2009 at 11:45 pm #

    @shade – That only happens if your convos are exactly the same, as in a form letter. But if you are really convoing DIFFERENT people about different matters, than the good ole’ spambot doesn’t do that. But of course you know that.

  103. ShadeJewelry August 6, 2009 at 11:48 pm #

    @interesting
    I was sending out form letters…..

  104. Interesting August 6, 2009 at 11:55 pm #

    you seriously should know better with the amount of experience you had. c’mon.

  105. ShadeJewelry August 6, 2009 at 11:58 pm #

    @ interesting
    I did know better that is why I went slowly and made sure not to trip it

  106. Interesting August 7, 2009 at 12:24 am #

    When it gets really busy I easily send 20 convos a day (one right after the other) thanking customers who have bought something or have a question. It doesn’t take that much time to create a basic letter but change the name every time depending on the person you are talking to so the spambot doesn’t catch you. You only have to change 1 or 2 words to escape the bot.

  107. goodkarma August 7, 2009 at 12:25 am #

    This makes ninetten posts here from Shade, five on PussDaddys blog and countless more on Twitter and Esty. The third from last was almost 400 words. It makes it difficult to believe that you dont have time to write the “detailed explanation letter”. Why not save your energy for that so you can clear your name? The truth doesn’t take alot of time, it’s iusually straighforward. Lies include more details than necessary but the truth…well, most of us know it when we see it. So why not stop posting here and write the letter you promised? However, seeing how prolific you’ve been in the past 24 hours, it shouldn’t even take that long to write the letter. We’ll be waiting.

  108. goodkarma August 7, 2009 at 1:28 am #

    And by the way…the “former methhead” comment that you made on Twitter about Pussdaddy hasn’t won you any additional friends. In fact, we are all still wondering how you have time for namecalling when you’ve got that explanation letter to write. Pussdaddy is an admitted former drug user and so is Betty Ford, Kitty Dukakis and a whole host of well known now productive people including myself and probably people who are reading your posts. I fail to see how someones past drug use from ten years ago has any bearing on what you have been accused of doing and much more recently. Give me a reformed drug addict over a practicing liar and cheat any day.

  109. Amy August 7, 2009 at 2:38 am #

    post number 92 by goodkarmasoaps pretty much sums up how i feel about all this. Well said.

  110. Arty August 7, 2009 at 3:49 am #

    I don’t send convo’s-instead I use the “message to buyers” box.

    People signing up to purchase for the first time wouldn’t even know or care what a “convo” is used for. Also, they may not log into Etsy for a long period of time to check if a convo was ever sent. But when they receive their receipt-which they’ll most likely print out-I clearly thank them for purchasing from me, I let them know that I will be shipping the item to the address from Paypal by 2:00p.m the next business day, I give them the option of changing their shipping address by a certain time frame and I let them know how to contact me if they have any questions-See? simple. The convo system is overused in my opinion.

    Sidenote for Shade:
    This could have all been avoided if you’d just put in your listing that each ring would take up to three-six week to make before shipping due to the customization process. Every major online jewelry store(Sundance, Twistonline, Fragments) does this. This would have given you plenty of time.

  111. omg August 7, 2009 at 5:58 am #

    I’ve been selling online for over 7 years. I have never once had a “pissed off” customer.

    Some have been disappointed because shopping online can be difficult since you can’t try on or touch the item. I accept returns happily and refunded as soon as I received the merchandise back.

    Holding on to $1,000 for months is bullshit. You were wrong and your attitude is worse. I don’t care what the details are.

    You can show me all the “proof” in the world, but you still jacked people around.

    If you can’t finish the jewelry in a timely manner then you should refund immediately. If you can’t keep you business running in efficient time frames then find something else to do. Jacking around customers because you don’t have the maturity to accept your own lack of business acumen is bullshit. The fact that you can’t just admit when the situation is too much and that you can’t deliver is bullshit. Screwing with people’s weddings is beyond bullshit.

    You give online sellers a bad name. Shame on you.

    Oh, and grow up.

  112. Bedazzled Condom August 7, 2009 at 7:14 am #

    “I was sending out form letters…..”

    Dumb as a bag of hammers and most likely staying that way.

  113. forum rubbernecker August 7, 2009 at 8:33 am #

    Chris, I recognize that you seem to be trying to make things somewhat right, but I definitely do see that in your feedback, 1/2 the feedback left for ring sales say you were very slow and uncommunicative. Yes, everyone is up in arms about the negatives and the neutrals, but it’s obvious you had more than one unhappy customer who did not leave a negative.

    And I know you believe that you have not done anything wrong, and that, I think, is your biggest problem. I do look forward to reading your write up, as I think saying “oh it’s private”, will only foster more rumour and speculation.

  114. Kieran August 7, 2009 at 9:18 am #

    forum rubbernecker, Bedazzled Condom, I wish I knew who you guys were so I could send you flowers of awesome.

    goodkarma, great posts here.

    Shade, I’m done (sportingly 🙂 ) locking horns with you on facts and such, but forum rubbernecker has a good point here — you really can’t in good faith play the “it’s private business” card at this point, when you’ve gone out of your way to involve so many people through in that business through AIM, Twitter, e-mail etc., know what I mean?

    I, personally, would not advise a write-up. I would not advise any more talk on this, on any forum, at all, ever. Seriously, apply duct tape to mouth and mittens to typing fingers. If I were you I would be shutting up completely (that means to friends too), going to ground, letting it blow over, working on my products and changing my customer service practices so it never happens again. But that’s just me 😀

  115. Kieran August 7, 2009 at 9:19 am #

    (I have a spare “through” up there if anyone needs one. Just sayin’. 😉 )

  116. Bedazzled Condom August 7, 2009 at 9:21 am #

    I am Shade’s mommy, Kieran.

    Thanks, but no need for flowers. Just come pry the useless little fuckwit off my sofa, please.

    I can’t believe I birthed this moron!

  117. ShadeJewelry August 7, 2009 at 10:14 am #

    goodkarma Says:
    August 7, 2009 at 1:28 am

    And by the way…the “former methhead” comment that you made on Twitter about Pussdaddy hasn’t won you any additional friends. In fact, we are all still wondering how you have time for namecalling

    the reason for that comment is her blog posts read like a break up letter between 7th grader
    to quote her
    “ShadeJewelry is an immature titty baby who needs to get his fat ass up off his parent’s couch, out of their basement, and go out and face the real world like a real man. No wonder his step-dad can’t stomach him. He doesn’t have a business bone in his corpulant body.”
    none of that is true……
    and I say wow she’s a former meth-head, is because she shows all the classic symtoms of someone that used that drug for years. although I am not a drug user, I have people in my close family that are or were. and they where never the same. it been shown to cause permanent damage to your brain, and she’s showing the signs of that damage in this personal attack on me.
    -Chris

  118. MadeByM**** August 7, 2009 at 10:31 am #

    This is way better than over in Etsy’s forums!

  119. Interesting August 7, 2009 at 11:19 am #

    well, convos are not being ‘overused’ when they’re not used at all. better to reply and keep people updated than not talk to them at all. i might add i also personally email my customers a thank you to their email address too via their paypal receipt just in case they don’t use convos. that way i’ve covered all of my basis and know my customers can contact me whenever they need something. it’s never failed me.

  120. JK August 7, 2009 at 3:20 pm #

    Kieran, you are incredibly classy! Thoughtful posts like yours should be a requirement for any heated issue.

  121. Bedazzled Condom August 7, 2009 at 5:59 pm #

    ““ShadeJewelry is an immature titty baby who needs to get his fat ass up off his parent’s couch, out of their basement, and go out and face the real world like a real man. No wonder his step-dad can’t stomach him. He doesn’t have a business bone in his corpulant body.”

    none of that is true……”

    Really? None of it?

    Let’s see….. immature, check. Titty baby, check. Whine, whine, whine, whine, whine.

    Fat? unknown, but seems to spend a LOT of time sitting on his ass so I would guess “wide.”

    LIves with mommy and step-daddy, check, perhaps not on the couch but certainly not on his own like a grown man should.

    Has problems with step-daddy, check. See Etsy forums for all the nauseating details.

    Has problems running a business, BIG FAT RED CHECK MARK AFTER THIS ONE, BUCKEROO.

    I would say the ex-meth head is right on the money.

    You’re just too fucking thick to be introspective or you would understand that This IS Your Life.

    (BTW, I would like to say KUDOS GRANDE to anyone who has the guts to kick such a pernicious and evil habit like meth and live to tell and thrive. You have my utmost and sincere admiration and respect.)

  122. happysoaper August 7, 2009 at 6:11 pm #

    Shade says he has no time to answer the question yet he continues to post a reply to just about every person here. Shade left etsy without a fight because he knew he was wrong.

    Shade I know people make mistakes this is perfectly fine, however your feedback was not to a intelligent buyers liking. I would have never bought from you because of the feedback. You have bad communication when it comes to customers not etsy forums. Ever heard the expression stick your hand in a hole get bit by a snake once that the snakes fault. You do it again its your fault. You had more than one bad feedback. That means that is a practice that you have not responding to buyers. Some of your good fb said you had bad communication. I don’t believe these people had it out for you shade. You don’t communicate with buyers. But you do communicate in the esty forums. Lets not forget that.

    Also you cannot withhold someones money and their product. I don’t care what they have done and what feedback they have left you. That is stealing. You owe the customer their money back or the product. Point blank. If you did not want to negotiate any money then you can refund them, not hold both money and product.

    If your rings take a long time to make fine. They are beautiful and I can see how they would take lots of time. At the same time if you tell a customer 3 weeks to ship out and it has been 5 weeks with little to no communication then you set yourself up for the fall. Communication is the key, talk to the buyer and get them their things asap. You cant have the attitude fuck you this takes a long time you wait on me. Without customers you will be nothing. Hopefully you have learned from your ”mistakes” and not fuck up on your next website. You want people to hear the name ”Shadejewelry” and think ”oh the guy with the pretty rings”. You don’t want people to hear your name and think ”oh the guy who doesn’t ship shit and doesn’t communicate”.

  123. Kieran August 7, 2009 at 9:39 pm #

    Aw, JK, thanks. Not a word that usually describes me to be honest (as soon as I read your kind words, I immediately thought “there are, like, 873 people now reading this who are poised to post links to me behaving in decidedly vulgar and unclassy ways”). 😉

    I *have* tried to keep it above the belt as much as possible in this particular issue, though, and I think that’s the kind of thing you’re referring to — so thank you. Taking an active role on this end of things certainly didn’t win me any friends, but it was important to me, for several reasons, to do so.

  124. PussDaddy August 8, 2009 at 12:44 am #

    ShadeJewelry Says:
    August 6, 2009 at 11:58 pm
    @ interesting
    I did know better that is why I went slowly and made sure not to trip it
    ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
    This shit doesn’t even make any sense. First you are having convo issues because you send out form letters, then you say you went slowly so as not to trip it up. Which is it? I told you I had a bullshit detector. Please, just stop while you are still behind. See, people who are not lying tell consistent stories. Unless they are telling stories to begin with, because then they can’t keep them straight.

    PussDaddy

  125. JK August 8, 2009 at 9:09 am #

    One can’t always hold the tongue — believe me, I know! But you’ve done a great job here, so give yourself a free pass the next time you really need to vent.
    ; )

  126. happysoaper August 8, 2009 at 9:55 am #

    puss daddy you are funny as hell you and your bullshit detector. Mine is hereditary. Don’t you just love detecting shit from a mile away?

  127. Katie August 8, 2009 at 10:17 am #

    I am disgusted that PussDaddy’s past addiction, notice it is in the past, was even brought up. That is the most disgusting thing that has been said thus far.

    It is proof of a lack of intellect that one had to stoop to ten year old news for a comeback.

  128. ShadeJewelry August 8, 2009 at 8:33 pm #

    pussdaddy,
    I was sending form letters…
    the first night I sent out about 12 in a row and tripped the convo bot.
    So I had to request them to lift the limit and then I went slowly from there. I had to send out a form letter to all my nearly 500 customers, and other people.
    if you want, I can give you a copy of the form letter.

  129. Dagnabbit August 9, 2009 at 9:09 am #

    Shit detector? No, just a vocal misanthrope. Sad, negative, and too much time on her hands.

  130. Karina August 10, 2009 at 3:12 am #

    I’ve never read Shade’s feedback, so had no clue all of this was going on..and now can’t since his store is gone..is there a cached version of it somewhere?

  131. Dagnabbit August 12, 2009 at 11:20 am #

    The issue is that there are plenty of shops will lots of negative feedback, more than 60%, and they are left alone. Regardless of the individual case here, it’s obvious that Etsy Staff pick and choose arbitrarily. They don’t do quality control and could not care less about it, but if they want to spank someone they will do so without due process: that’s the point.
    If there is a due process in place, which I seriously doubt, it isn’t followed. Anarchy is cool when you are a teenager.

  132. oh joy! August 13, 2009 at 7:13 pm #

    ugh, misanthrope is right. i’ll return when the fur-or dies down

  133. Suz August 14, 2009 at 2:11 pm #

    Just got back from a two-week holiday in the UK. Is all this for real or should I put it down to jet lag?

    Blimey. 0_o

  134. Still trying August 18, 2009 at 12:46 am #

    Not to add fuel to a dying down fire, but there more dissatisfied customers in the woodwork still trying to get some satisfaction than the record shows.

  135. want my order August 21, 2009 at 7:11 pm #

    one more of his screwed customers, never got any form letter, won’t reply to any emails, but I get to watch him on twitter play with the cash I gave him.

  136. Betsy Etc August 26, 2009 at 1:06 pm #

    I know of a certain Etsy favorite who has 31 negatives and 62 neutrals that SHOULD have been negatives. Her shop is empty now, but it’s obvious she hasn’t been banned.

  137. PussDaddy August 29, 2009 at 12:00 am #

    What Still trying says is true. There are more in the woodwork, because some have emailed me.

    PussDaddy

  138. malahide7 August 29, 2009 at 6:32 pm #

    I am another customer of Shade Jewelry’s who has most likely been screwed over as well. He does NOT reply to emails/convos or any kind of communication. On the off chance that he does, it’s usually with some kind of empty promise of shipping the order in the next couple days, but it never happens. If he can’t get the rings made as they are ordered, why doesn’t he just tell the customer that and refund the money? Or at least give the customer a realistic idea of the time frame from the beginning. I placed an order with Shade Jewelry months ago, for a ring that was intended to be a wedding ring in a ceremony that will be taking place next month. Now, it looks like the ring we ordered probably does not and will not exist and we will have to scramble to find another one. We, like one of the previous posters, wanted to buy our wedding rings from independent artists and not big jewelry companies. Shady business like this really messes things up for artists and small companies who DO have their acts together, because they encourage the kind of thinking and mistrust that prevents people from buying things online, especially from independent artists. It’s really quite unfortunate.

  139. eyeNEEDmyWeddingRings August 31, 2009 at 8:34 pm #

    I ordered rings from Chris on the 5th of july. He said they would be done and then boom, he was kicked off of etsy. I spent the next few days DEFENDING HIM and now, after all of this time, I get scammed. Paypal has sided in my favor, however was unable to recover my funds.

    I need my rings for this fall because I am renewing my wedding vows.. I really want my rings.

    I sent him several messages to his email and artifire. He has 7 days and I am going to the police.

    “Improve your customer service and try to salvage your reputation that way.” as someone has said..

  140. Tori August 31, 2009 at 9:00 pm #

    Way to go Shade! Screw with your biggest cheer leader. I watched her start that petition for you and I knew you’d fuck her over. I don’t expect much from Cherry Hill scum like you so I know you won’t make this right.

  141. eyeNEEDmyWeddingRings August 31, 2009 at 9:26 pm #

    CHERRY HILL? IS THAT WHERE HE IS FROM? I dont live far from him and my husband is ready to drive there and kick his fucking ass!

    If you have any information about his address, please share. My husband is a 300 pound body builder and would love to crush his skull..

  142. Tori August 31, 2009 at 9:59 pm #

    Give me his last name, I have friends in the police department in Cherry Hill.

  143. eyeNEEDmyWeddingRings August 31, 2009 at 10:00 pm #

    Chris ScumBag Anderson

  144. Tori August 31, 2009 at 10:01 pm #

    Thanks. I’ll convo you via etsy when I get the addy.

  145. ratatattat August 31, 2009 at 11:22 pm #

    Wow, I’m learning alot here, etsy should be smarter about picking their favorites!

  146. eyeNEEDmyWeddingRings August 31, 2009 at 11:57 pm #

    no kidding…

    One thing is for sure, Chris knows how to run a business…

    INTO THE GROUND!!!!!!!!!!

  147. Shadejewelry September 1, 2009 at 12:18 am #

    hey addie, you charged back through pay-pal the day after I left etsy because I told you to knock it off….. now your trying to get attention from it. I have NO money from you, and that means I have NO legal obligation to give you ANYTHING. again, let me repeat this….
    addie bought rings form me then filed a claim with her credit card and got her money back. so I will not be making her rings, since I have no money form her.
    or does that make me a bad business owner?
    Call the police, I will provide them to documentation from the charge back, and they I will file a police report for filing a false police report.
    -Chris

  148. Shadejewelry September 1, 2009 at 12:23 am #

    also addie, your husband will crush my skull…. threatening me with violence, sounds like a threat, I will report that to your police department.You at this point are just seeking attention and your getting it,
    but I have no money from you, and that means no rings. I’m pretty sure that’s how business works.

  149. Shadejewelry September 1, 2009 at 12:45 am #

    So I just did a little checking on my pay-pal account.
    you filed your claim on 8/16
    that same day the money ($145.35) was removed from my account
    The claim on pay-pal shows that you have your money back.
    so again, I’m really not sure what you will tell the police
    “I bought something from a big bad seller, and then I got my money back from him within 24 hours of requesting it, and now I just want something….”
    and again, if you do that I will report your threat against my life.
    and also, saying the things you are saying is called libel, since they have no basis in the truth, although not a criminal matter, it is a civil matter, and if you continue I will pursue it.
    -Chris

  150. eyeNEEDmyWeddingRings September 1, 2009 at 1:19 am #

    Paypal did NOT GIVE ME MY MONEY BACK. The case was closed yesterday! You had ten days to respond and you didnt!! I got nothing in return! No rings and no money! Check your paypal..

    that is of course, the one you ABANDONED!!!!!!!!!!!!!!!!!!!!

  151. eyeNEEDmyWeddingRings September 1, 2009 at 1:21 am #

    Hello Addie Lovingood,

    After careful review, we have concluded our investigation of the Buyer
    Complaint described below.

    We have decided in your favor, however, we were unable to recover any funds
    from the seller’s account. As stated in the PayPal User Agreement, recovery
    of funds associated with a Buyer Complaint cannot be guaranteed.

    Please know that we will make our best effort to recover the funds in
    question if they become available in the seller’s account in the future and
    will take appropriate action against the seller. Such action may include
    issuing a warning, a temporary restriction, or terminating the account.
    Keep in mind that PayPal uses a number of factors to determine when to take
    action, including member complaints. Due to privacy laws, we cannot discuss
    the details of any action taken. We hope you understand our policy and that
    it assures you that you are safe using PayPal.

    PRETTY SURE THAT MEANS THAT I GOT NO MONEY BACK,…. CHRIS, CAN YOU READ?!!?!?

  152. eyeNEEDmyWeddingRings September 1, 2009 at 1:23 am #

    And what do you mean you “will not be making my rings”.. the day before you left etsy you said “they are almost done”

    wtf Chris?? And how can you say I filed a claim the day after you left etsy? I filed a claim on the 16th of August.. after you refused to respond!!

  153. just me September 1, 2009 at 1:24 am #

    eyeneedmyweddingrings:

    No need for physical threaths, that’s even more dumb than Shady being a poor business man!!!

    Tori, dont send the address. Let the police handle it!

    Shady, step back, don’t come to forums spending your pressious time here, there, everywhere when you really need to focus on your PRESENT customers.
    With negative feedback on etsy and here about how customers think you should act better, then DO it. Period. Eat the sand, that is what any GOOD business man would do.
    You have pretty things, but it will eat you in the butt, if you don’t step up to the plate and change your customer service.

    my 2 cents

  154. Shadejewelry September 1, 2009 at 1:31 am #

    well PayPal took the money out of my account, and is showing the money was sent to you. I can give you the refund transaction number if you want.

  155. eyeNEEDmyWeddingRings September 1, 2009 at 1:35 am #

    So yes, Chris, you now have 6 days and then I am going to the police. And yes, tell the police that after these 6 days are up, if a resolution isn’t found, not only will I file a report, I do truly believe my husband will come to NJ and track your pathetic ass down. The police do NOT CARE about petty internet threats. Go ask them. You disgust me. I stuck up for you.. I defended you MORE THAN ANYONE. You know, as well as I do, that no refund was made. You are really really nasty, Chris. You really are. How do you sleep at night!?!?

    ~Addie

  156. eyeNEEDmyWeddingRings September 1, 2009 at 1:37 am #

    Oh and it speaks in VOLUMES that it took me mentioning the police to get your lazy ass to respond.

  157. just me September 1, 2009 at 1:38 am #

    shady, instead of answering to posts in here, you should answer them in private! A thing you should have done before all this started.
    you just made a post. Obviously you have some time on your hand, email to your CUSTOMER NOW!
    and privately to “eyeneedmyweddingrings” NOW….you can forward the letter from paypal stating the refund!

  158. Shadejewelry September 1, 2009 at 1:41 am #

    ahh the internet…. where you can say any crazy shit and repeatedly threaten anyone all you want with not regards for the law… how Silly of me to forget.
    again, I have triple checked this, I see your transaction paying me, and the transaction of the money being returned to you.
    You did defend me, sorta, but most of what you where saying where borrowed facts from second hand information, that is why I asked you to stop. But I thank you for what “defense” you provided.
    and obviously, It’s 5:38 AM and I’m awake, so, apparently I don’t sleep well at all, but then again that has to do with caffeine consumption.
    -Chris

  159. eyeNEEDmyWeddingRings September 1, 2009 at 1:43 am #

    ??? Where is your so called transaction number? Have you pulled it out of your ass yet?

  160. eyeNEEDmyWeddingRings September 1, 2009 at 1:44 am #

    Hello Addie Lovingood,

    After careful review, we have concluded our investigation of the Buyer
    Complaint described below.

    We have decided in your favor, however, we were unable to recover any funds
    from the seller’s account. As stated in the PayPal User Agreement, recovery
    of funds associated with a Buyer Complaint cannot be guaranteed.

    Please know that we will make our best effort to recover the funds in
    question if they become available in the seller’s account in the future and
    will take appropriate action against the seller. Such action may include
    issuing a warning, a temporary restriction, or terminating the account.
    Keep in mind that PayPal uses a number of factors to determine when to take
    action, including member complaints. Due to privacy laws, we cannot discuss
    the details of any action taken. We hope you understand our policy and that
    it assures you that you are safe using PayPal.

    ———————————–
    Transaction Details
    ———————————–

    Seller’s Name: shade jewelry LLC
    Seller’s Email: cheesexlova@hotmail.com
    Seller’s Transaction ID: 0XA31594N4886190W

    Transaction Date: Jul 5, 2009
    Transaction Amount: -$150.00 USD
    Invoice ID: 12620391
    Your Transaction ID: 0D873492TY284125C
    Case Number: PP-766-271-552

    Buyer’s Transaction ID: 0D873492TY284125C

    NO REFUND WAS MADE..

    Stop lying. Get your head out of your ass. Please.

  161. eyeNEEDmyWeddingRings September 1, 2009 at 1:46 am #

    Where are your facts, Chris? I know you’re lying.. you know you’re lying. Get it together.

  162. eyeNEEDmyWeddingRings September 1, 2009 at 1:51 am #

    I hope you have a good attorney, Chris. This isnt about $150.00 or a set of rings anymore. It’s about you. If it costs me $15,000 in attorney fees to get you, I will. Because SOMEONE needs to teach you a lesson, and that someone is going to be me.

  163. Shadejewelry September 1, 2009 at 1:54 am #

    here is a print screen of the reversal

    they removed the money form my account, if you don’t have the money back take it up with PayPal or your credit card company. I don’t have any of your money.
    -Chris

  164. Shadejewelry September 1, 2009 at 2:00 am #

    well addie, I’m sorry your taking this personal, but I’m really not sure, why, your a business owner, if a customer bought something from you, got there money back then slandered you all over the internet, how would YOU feel?
    if you spend 15,000 in lawyer fees, it will be funnier when I counter sue for my lawyers fees, and for the damage you are causing by your unfounded accusations, here, my-space, facebook, and on etsy. you have before accused me of stalking you and “gettign my IP address on your computer”
    but BTW in Pennsylvania, and most states your lawyers fees can not exceed the the actual amount of the case. But a counter-suit has no maximum.
    -Chris

  165. Shadejewelry September 1, 2009 at 2:04 am #

    and you are right, I was wrong you waited a little bit after I left etsy, but that makes little difference.

  166. Shadejewelry September 1, 2009 at 2:11 am #

    and it’s funny how in order to make me look bad on face-book you comment on my page, then log into your husbands account to agree with yourself and then re agree with yourself.
    your a strange one.
    -Chris

  167. eyeNEEDmyWeddingRings September 1, 2009 at 3:30 am #

    If I had used a credit card I would have been able to get my money back and paypal even told me that. Why would they bother sending me that letter and informing me that no refund could be made if what you are saying is in fact true? It doesn’t even make any sense, Chris. If you arent worth your word, you arent worth shit. I am keeping my word and giving you STILL the 6 days. You still have 6 days to make it right. You can lie all you want, but paypal, and you.. and I know the truth. No refund was EVER made. In fact, paypal has also informed me that you had not so much as logged on to that account for over 3 weeks.

    Get your shit together, Chris. Get off your moms couch TODAY and go get an attorney.

    I am really not kidding.

    If a refund had been made, I wouldn’t even really care, but since you have dragged this out for so long, with no real resolution or customer service, you leave me no choice but to go to the police.

    As I said before, it’s not even about the money or the rings. You’re screwing with very sacred ceremonies when dealing in this line of work, yet, you don’t care.

    And for you information, I have been given refunds through paypal before, and I have also GIVEN refunds before, and just so you know, refunds are made in full. No fees are taken out. Everyone can see through your lies.

  168. Karina September 1, 2009 at 3:34 am #

    Shade,

    That link you provided stating that it shows where you refunded EYENeed doesn’t show anywhere that you actually refunded the buyer–all it says was that the hold on the funds in your account was removed…and that the reversal was “cancelled”. That’s not a refund.

  169. eyeNEEDmyWeddingRings September 1, 2009 at 3:47 am #

    Thank you, Karina. I wouldnt lie about a refund anyway. Im not shady like that.. check my feedback, it’s beyond 100% +++ 🙂

  170. SoGladINeverDidBusinessWithShade September 1, 2009 at 4:55 am #

    Keep it up Shade and your ass is going to end up in prison. I feel sorry for all the people you’ve screwed, but I feel even sorrier for you. You’re pathetic.

  171. SoGladINeverDidBusinessWithShade September 1, 2009 at 5:00 am #

    Addie, stick with it. He needs to pay. No one believes his BS stories. All of his victims need to see this through. His ass will end up in prison. I don’t see how he can take this so lightly. What a dumb ass. He’s a con artist and a stupid one at that.

  172. Shadejewelry September 1, 2009 at 10:40 am #

    I just got off the phone with PayPal. they say this was a refund.
    so I really don’t know what more I can do, since you have your money back and PayPal confirmed it.

  173. Shadejewelry September 1, 2009 at 10:42 am #

    I’de really like to point out that I am not a con artist, ad no one has “been a victim” the only person EVER to claim to not get a ring from me is addie.
    every other “victim” was the brain child of someone who was never a customer of mine.

  174. NotInvolved September 1, 2009 at 11:21 am #

    So why were you kicked off Etsy in the first place?

  175. Shadejewelry September 1, 2009 at 11:42 am #

    @notinvolved
    the e-mail that etsy sent me was blank in that spot.
    I tried to e-mail them about it several times and they never responded. So I’m not 100 percent sure, and no one else is 100 percent sure (since they aren’t privy to the actual facts).

  176. eyeNEEDmyWeddingRings September 1, 2009 at 1:20 pm #

    Well, I called paypal as well, and they said that not only was it NOT refunded, that it probably never would be and that lying about it is a crime/I should continue pursuing it with the law. And I will.

  177. eyeNEEDmyWeddingRings September 1, 2009 at 1:22 pm #

    Oh, and Chris, since you SAY I was given a refund, ask paypal why they “accidentally” sent me an email saying WHY I WAS NOT GIVEN A REFUND..

  178. anon September 1, 2009 at 5:33 pm #

    Staying completely out of this, I did just want to point out if a chargeback was made through the Credit Card company then Paypal has nothing to do with the refund.

  179. Karina September 1, 2009 at 5:57 pm #

    Shadejewelry Says:
    I’de really like to point out that I am not a con artist, and no one has “been a victim” the only person EVER to claim to not get a ring from me is addie.
    every other “victim” was the brain child of someone who was never a customer of mine.
    ________________________

    I like to give people the benefit of the doubt. Really I do. With all the different people—some on Etsy, some here, some on private blogs, and some on PussDaddy’s blog saying the same kind of stuff…that they ordered rings from you and never received them…or that your customer service was severly lacking…or that they asked for refunds and never got them…or that they tried to file a claim through Paypal but found out your account was quickly closed…These are all reputable and established Etsy members who are familiar to a great deal of us on the forums.

    Are you seriously saying that every single one of those people are lying? What would be their motive to make all of this up? If there weren’t any basis to the claims being made, why would Etsy have removed you, since, as you have said in the past that you have paid them thousands and thousands of dollars in fees, and it would be beneficial for them to have kept you on?

    I’ve never dealt with you on a seller-customer basis, Chris, and I have never been privy to your feedback or known about all of these issues until everything came to light after Etsy.com let you go. So I cannot make any personal comments about your level of professionalism as a seller. All I can advise, however, is to perhaps take the opportunity that has been presented to you NOW, and make ammends with your buyers to salvage your business reputation, pick yourself up, and move on as a designer with a clean slate and clear conscience.

    Success as an artist depends greatly on word-of-mouth. Remember that word can go either way…positive and negative.

  180. SoGladINeverDidBusinessWithShade September 1, 2009 at 8:37 pm #

    Paypal seller accounts are linked to bank accounts, debit cards and/or credit cards. Take those sources away and the buyer is screwed. There would be no way for paypal to draft that money from Shade and refund the buyer. Unless she paid with an actual credit card then that would be no help at all either, anon.

  181. SoGladINeverDidBusinessWithShade September 1, 2009 at 8:48 pm #

    Shade I’m sure you’ll get a chance to tell it to a judge in a criminal court of law. You better start gathering all of your evidence.

  182. Shadejewelry September 1, 2009 at 9:33 pm #

    well pay-pal can take the money out of a pay-pal account if there is money in the account, which there is, I clearly showed they removed the money from my account.
    -Chris

  183. Shadejewelry September 1, 2009 at 9:34 pm #

    Sometimes I forget,
    if they say it on the internet it must be true!

  184. Worried September 1, 2009 at 9:42 pm #

    Just wondering, is Shadejewelry planning on honouring purchases people already made through etsy?

  185. Shadejewelry September 1, 2009 at 10:06 pm #

    I’m honoring all purchases made on etsy, there is NO reason not to. contact me at my e-mail address if you got a convo on etsy from me with it, or use the contact form on http://www.brinkjewelry.com

  186. dallas September 1, 2009 at 10:41 pm #

    I’m an Etsy customer of shadejewelry that placed an order in early july for 2 rings, one of which is for my wedding next month. Got on etsy over the weekend to send a convo to check how the order was progressing, only to discover the seller was no longer listed.

    Bit of googling lead me to this blog.

    Now I know there are 2 sides to every story, and I’m not taking sides. But I’ve got to say that it is poor form of etsy to shut down shadejewelry when they still had orders made on etsy unfilled.

    It would have been nice if etsy had have CHECKED if they had unfilled orders, and maybe sent me a MESSAGE, to say “hey, noticed you have an unfilled order from shadejewelry. They are no longer with etsy but we will endeavour to ensure they fill your order blah blah blah”.

    So yeah, there may be valid concerns about chris’ customer service, but etsy’s customer service has been pretty poor too.

    Anyway Chris I’ve sent you an email – hope we can get our order in time for the wedding still.

  187. Kieran September 1, 2009 at 10:55 pm #

    There’s no love lost between me and Addie — we are often at odds for one reason or another on the Etsy forums, crossed swords and all that — but I honestly doubt she’s making this shit up now.

    Why? Because a person loses a lot of face when they have to publicly admit that someone they were staunchly defending may have been guilty after all…. and nobody likes to lose face, least of all someone who prides herself on her reputation as much as she does. So…

    The screen shot does not make sense to me either, Karina; I went through every single refund and reversal I’ve done, and in each case the final “Net” column ended up as a negative number to show that money had left my hands. I dunno. :/

  188. Kieran September 1, 2009 at 11:14 pm #

    dallas, I do appreciate the frustration and I wish Etsy was more buyer-friendly in general. 😦

    The problem with Etsy going back through a closed seller’s sales and e-mailing each customer, in my opinion, is that a) it could be a nightmarishly time-consuming task, don’t you think? X number of sellers shut down every week times Y number of past customers… oy vey! and b) they cannot say anything remotely close to “we will endeavour that they will complete your order”. Etsy has zero power over a seller once they leave the venue; Etsy can’t promise you squat, unfortunately. 😦

    I’m sure Shade will be doing his best to fulfill your order, but if things fall through I would like to extend the offer I made above (to Alethea and Jeremy) to you and Addie both. Silver rings, free of charge, as a gesture of goodwill and reassurance for you on your special days. Weddings are stressful enough without worrying about the rings.

  189. shadejewelrq September 1, 2009 at 11:28 pm #

    @kieran
    I’m really not sure about a paypal charge back , this is my first one, so i don’t’ have anything to base my info off of other then the money is no longer in my account and I called pay-pal customer service. if you would kindly contact me I do have a couple questions for you, in private.
    after leaving etsy I kindly asked addie to stop giving information out about me, I realize she had the best intentions in mind, but her facts where off and I wanted to mitigate any damage done. which has failed miserably.
    I try to be very open, and I will admit that I , as well as everyone else has made mistakes, you may notice the every other customer that has posted here has been treated by me kindly, politely, and with good service, in an attempt to make the customer happy in the end, whether that is possible or not. but at least everyone here either has rings back from me, or a full refund!
    except for addie, my problem is her claims are literally baseless and the things she is saying and the way she is saying them are reprehensible and furthermore without merit.
    and that is really all i can say about it.
    I feel like I’m in high school again, with a bunch of brain dead lemmings following each other sometimes. I really thought the etsy community was better than that, I guess not.
    -Chris

  190. shadejewelrq September 1, 2009 at 11:28 pm #

    @dallas
    I’ll resend my reply to you in a few hours when I’m back in my office.

  191. shadejewely September 1, 2009 at 11:30 pm #

    @ shadejewelq
    I fail at spelling

  192. shadejewely September 1, 2009 at 11:58 pm #

    I’d also like to point out that Addie is posting here using a pseudonym, so apparently what she is saying isn’t important enough for her to actually stand behind with her real name. just some fake name. why not use your real name?
    -Chris

  193. eyeNEEDmyWeddingRings September 2, 2009 at 4:05 am #

    My name is linked to my etsy site. Everyone knows who I am. Even you, Chris.

  194. eyeNEEDmyWeddingRings September 2, 2009 at 4:27 am #

    And I would ALSO like to point out that, you, Chris, never once asked me to stop defending you, not even suggested it. And All I ever did was give out a link to a thread that YOU YOURSELF spoke in about why you were “leaving” etsy. I didn’t speak for you at all or use any misinformation. I simply gave out the link, which is what I would have wanted someone to do for me in the situation. All you ever do is lie and more and more of YOUR unhappy customers are coming to me with similar stories of scams and lies that you have put them through, which is really sad. Trying to make me look bad by saying Im here under a fake name isn’t really helping your case. I have not only posted my link to my etsy site, but I have posted an entire paypal transaction with my FULL name included. I have not lied for one second about this whole ordeal and it’s sad that you have to. You are now down to 5 days. You have wasted two already. No rings, no money. NOTHING. And you were wrong about PA and attorneys~ I contacted 2 attorneys and they all said that for the right price they would come after you. Not because of the price of $150.00 but because of A) Wire Fraud and B) Emotional Pain/Suffering of my upcoming ceremony (PRICELESS!) which can all be blamed on you.

    I cant tell you how many people on etsy have offered me free rings, discounted rings, or a donation toward new rings for my ceremony. ALL of these people would not offer such pricey “gifts” if they thought for ONE second that I was lying. I am absolutely not lying, simply because I have NO reason to. It wouldn’t be worth my time to sit here and argue over money that was returned or rings that were delivered. There are so many holes in your story, and so VERY MANY displeased “customers” of yours that I dont know how you will move on to handle all of these situations.

    Wouldnt it make sense.. (I was just asking my husband this) if you ran a respectable business.. and made me into a repeat customer, that way you could actually make MORE money off of me, rather than scamming me. Doesnt being reputable provide more benefits than scamming???

    I mean, having good feedback and happy customers is not only important, but it can be more lucrative than pissing everyone off. right?

    If you had not scammed me out of my money and my rings, I would have been a happy customer.. one that would come back time and time again. My husband and I plan on having a ceremony every year, and as spoiled as I am, I would love new rings every year for the 2 of us. (I plan on making that a reality, which would have meant loads of $$$ for you.)

    You would have made so much MORE money off of me by making me into a repeat customer, rather that stealing my $150.00 and ruining my ceremony! With good customer service, you would have doubled, tripled, etc, this simple $150.00. But, there comes that customer service thing again.. Which you, have no idea about. Happy customers make way more money for you than a bunch of pissed off people. But, You aren’t business minded, and as pussdaddy has already pointed out, You “dont have a business bone in your corpulent body”!

  195. Karina September 2, 2009 at 8:00 am #

    I know who eyeNEED is…was very easy to figure out.

  196. Kieran September 2, 2009 at 8:32 am #

    Um, she DID post her real name. I don’t think Addie is hiding who she is; she’s likely posting under a pseudonym here to avoid Google picking up her business name connected with the drama, which isn’t unintelligent. People who are hiding don’t tend to post things that involve their real full name or link to their etsy sites, eh?

    Sure Chris, ask me anything. You can use my arcadian-dreams.com email address listed above.

  197. Kieran September 2, 2009 at 8:47 am #

    Addie said:

    “I cant tell you how many people on etsy have offered me free rings, discounted rings, or a donation toward new rings for my ceremony. ALL of these people would not offer such pricey “gifts” if they thought for ONE second that I was lying.”

    It’s lovely that people are being so kind to you, Addie. I’m not sure if you saw it above, but you can add me to that list of those willing to donate rings for your ceremony if it comes to that.

    You are absolutely right that if I thought you were lying I wouldn’t have made the offer.

  198. eyeNEEDmyWeddingRings September 2, 2009 at 12:16 pm #

    Kieran, thank you for the kind offer, and I have thanked everyone else for their offers as well. However, my husband and I have decided not to accept any of them because he and I think it would be unfair for more people to lose money because of Chris. My husband and I went today and looked into getting him a matching band for my new ring (which came yesterday)~ I ended up getting a 4.5 carat pink heart shaped topaz in 14K white gold. I really love it. So, we have a plan and all should be ok for our ceremony. I still would have really liked my rings from Chris, because I have been wanting something fun/plain that I can clean the house in.. without worrying about banging up my gemstones. But I’m sure I will find what Im looking for sooner or later. As for now, Im just happy that we have a plan in order and I am really overwhelmed by everyone’s understanding and generosity related to this whole scam.

  199. dallas September 2, 2009 at 1:45 pm #

    Kieran – thank you for your kind offer, but I’m sure everything will work out. You are totally correct about weddings being stressful!!

    Chris – how is our order going? I look forward to receiving your email.

  200. Karina September 3, 2009 at 3:36 am #

    Hope you get your rings, dallas. Seems quite a few customers have been left high and dry here it sounds.

  201. eyeNEEDmyWeddingRings September 3, 2009 at 11:18 am #

    Dallas, please have a back up plan. I am not joking. I doubt you will get your rings. In fact, I doubt you will get anything but a hard time.

    😦

  202. malahide7 September 3, 2009 at 12:22 pm #

    Hey Dallas- I would definitely be looking for other rings at this point if I were you. I ordered a ring from Shade over two months ago for a wedding that is now three weeks away. Two months- no rings, no refund, and barely a reply. It is unlikely you will get your rings from Shade either. I would really advise that you at least have a backup plan and do not count on these rings showing up. Good luck…

  203. eyeNEEDmyWeddingRings September 3, 2009 at 12:50 pm #

    malahide7, I am sad to see you were left empty handed as well. It seems this list of unhappy customers just continues to grow.. I hope your investment in said rings was not too much. Because you, like me, will probably not get any money, or any rings..

    ever.

    😦

  204. malahide7 September 3, 2009 at 12:57 pm #

    Thanks, EYEneed. It does seem like the list of empty-handed customers is growing. We were able to make arrangements for another ring we actually liked better. At this point, I am just trying to get my money back. I have filed for chargeback through paypal and will dispute the charge on my credit card if necessary. I also think we have a good case for criminal fraud charges against Shade.

  205. Shadejewelry September 3, 2009 at 1:12 pm #

    @malahide7
    It might also be a good idea to actually contact me.
    I just searched my sold records, and I have no sale from a user-name malahide7
    so yeah, contacting me might be a good idea.

  206. malahide7 September 3, 2009 at 1:15 pm #

    Etsy username TheDuguay. After seven or eight unanswered messages in your direction, one would think that just dropping you an email is probably not the most effective of options.

  207. Shadejewelry September 3, 2009 at 2:33 pm #

    send me an e-mail and I’ll give you your tracking information

  208. malahide7 September 3, 2009 at 3:45 pm #

    You have my email address. I shouldn’t have to chase after you anymore for my order/refund. Or have you not gotten my last several emails?

  209. eyeNEEDmyWeddingRings September 3, 2009 at 8:08 pm #

    malahide7, 4 people have personally told me that his tracking numbers ended up being fake. Im not saying that they all are, but Im guessing since YOU had to track HIM down.. yeah, it may be false. Watch out.

    In fact, if you want to talk more about this privately, email me and I will give you my # so that we can speak via phone.

    AddieLovingood@yahoo.com

    That goes for anyone else interested in contacting me. I have verification that I was scammed and I have chosen a good attorney to pursue this case.

  210. eyeNEEDmyWeddingRings September 3, 2009 at 8:11 pm #

    Oh, and I just wanted to say that this is how it started out for me..

    After Chris was gone from etsy and I contacted him via email he acted as though he didn’t recognize my name and that my name wasn’t on his “records”….

  211. Shadejewelry September 3, 2009 at 9:07 pm #

    addie that’s total bullshit, I NEVER said that to you, I know exactly who you are.
    hey, does your attorney do criminal defense?

    now that I know there etsy user name I know EXACTLY who they are, and have their product info, there name here was different than there etsy user-name, so unless I have some physic crystals, i would have no way to know who they where!
    -Chris

  212. Shadejewelry September 3, 2009 at 9:07 pm #

    addie that’s total bullshit, I NEVER said that to you, I know exactly who you are.
    hey, does your attorney do criminal defense?

    now that I know there etsy user name I know EXACTLY who they are, and have their product info, there name here was different than there etsy user-name, so unless I have some physic crystals, i would have no way to know who they where!
    -Chris

  213. eyeNEEDmyWeddingRings September 4, 2009 at 1:20 am #

    Chris, I have absolutely had it with your fucking lies:

    — On Thu, 8/6/09, admin@shadejewelry.com wrote:

    From: admin@shadejewelry.com
    Subject: Re: hey…
    To: “Addie Lovingood”
    Date: Thursday, August 6, 2009, 2:46 AM

    Addie,
    as you can imagine my records are a little messed up right now, I have them
    all, but not in order!
    did you buy a ring from me?
    -Chris

    On Wed, 5 Aug 2009 17:53:59 -0700 (PDT), Addie Lovingood
    wrote:
    > I was wondering if there was anything I could do to help you.. maybe I
    can
    > get a artfire account and you can make me a listing for my rings so that
    I
    > can leave you good feedback and get you started over there??
    >
    > There is a thread about you on etsy and I dont know if you can see them
    or
    > not because when I click on your account is says it is not active
    anymore..
    > let me know what’s going on~~!
    >
    > ~Addie

  214. eyeNEEDmyWeddingRings September 4, 2009 at 1:22 am #

    Oh and ok, you did know who I was, but “forgot” that I ordered rings..

    I mean, wtf?

    Could you be anymore of a criminal?

  215. eyeNEEDmyWeddingRings September 4, 2009 at 1:27 am #

    ..after re-reading that, it’s like a knife to the heart, I cant even believe I was that nice to you. I was ready to bend over backwards just to help you out since you were “wrongfully removed from etsy”.. I just dont understand what I ever did to you to deserve being scammed like this! You are so messed up that it is not even funny…

  216. Karina September 4, 2009 at 7:00 am #

    I just don’t get why your customers seem to have to work to get any info from you about tracking, delivery issues, find out how their order is going, etc.

    I don’t understand why you would want to make their experience with you frustrating from the get-go. Why not volunteer the information to them without them having to hound you via repeated emails (and other sites, because according to them you don’t answer your emails), etc.?

    In a round-a-bout way, Sellers work for the Customer—not the other way around.

    On an aside—Shade, since your OWN paypal screenshot proves that you’ve never refunded Daisy/Addie…will you be doing so now?

  217. Mary September 4, 2009 at 9:36 am #

    Holy F*ck. Shade you are a criminal. I did think that immaturity and inexperience were why you got kicked off etsy but now….
    So many excuses. It comes naturally to you doesn’t it?
    Getting kicked off etsy was should have been a lesson were you learned a few things like how to treat a customer, and how to run your business. Instead you have gone the opposite way and it sounds like you are worse. You had so many defenders who truly, truly believed in you and all you had to do was fulfill your obligations and make them their rings.

  218. SoGladINeverDidBusinessWithShade September 4, 2009 at 10:25 am #

    I foresee this playing out on America’s Most Wanted or Cops.

  219. eyeNEEDmyWeddingRings September 4, 2009 at 2:35 pm #

    oh, ok, it went through. Cool beans.

    Thank you for asking, Karina.. I was just wondering myself if the refund would be honored since his “proof” was invalid.

    In his mind, maybe he believes a refund was made, but just to be clear, none ever was. He is running out of days.. so If he is going to refund me, it had better be soon.

  220. SoGladINeverDidBusinessWithShade September 4, 2009 at 11:45 pm #

    I heard Chris Anderson will be featured on America’s Most Wanted tonight.

  221. SoGladINeverDidBusinessWithShade September 4, 2009 at 11:46 pm #

    And next week he’ll be featured on Cops. Chris be sure to smile pretty for the camera!

  222. Malahide7 September 5, 2009 at 7:27 am #

    SoGlad- Not to mention ABC News’ “7 On Your Side”, and Fox Five’s “Shame On You”. The media loves a good wedding-vendor-criminal-brought-to-justice story. And I know the broadcast area for those NYC-based channels does include the part of Jersey where Shade operates his Shady business. He could get a nice free advertisement for all his friends to see on the news.

  223. eyeNEEDmyWeddingRings September 5, 2009 at 8:13 am #

    What about failure to launch? I know it isnt a show, but if it were, he’d be the star!

  224. EnoughAlready September 5, 2009 at 3:57 pm #

    Addi (raredaisyjewelry) shut the fuck up already. deal with this privately. Doing all of this publicly has only alienated countless of Etsy buyers. People are sick of your shit.

    Email him and deal with it in private!

    Enough of this shit already, all of you. I’m an Etsy buyer and am appalled at all of this behavior. You are all acting like a bunch of children.

  225. PussDaddy September 5, 2009 at 4:13 pm #

    That’s right. Blame the victim. The victim, the buyer, is alienating other Etsy buyers. Of course non of this would have happened at all if not for the crappy, con artist, seller who took every one’s money and didn’t deliver. No-siree-Bob, he didn’t have a thing to do with alienating any Etsy buyers. No one is sick of his shit are they? Which is why I doubt that EnoughAlready is an Etsy buyer only. I get so tired of people defending sorry suck ass sellers when it is clearly evident that they are exactly that-sorry suck ass sellers.

    PussDaddy

  226. Tori September 5, 2009 at 4:38 pm #

    Wow ‘enoughalready’, did someone hit a nerve? Did you get fucked over by an etsy seller? Did they offer astroglide prior to insertion? Perhaps a little break from the computer would hasten your recovery.

    I expect your answer would be that you were not fucked over and cannot possibly imagine what some of these people are going through. You probably couldn’t imagine emailing this person in private and having this person tell you that they couldn’t remember if you ever purchased from them as their records were “in such a mess”.

    You’re tired of reading these comments? Why don’t YOU shut the fuck up already, and STOP fucking reading them.

  227. eyeNEEDmyWeddingRings September 5, 2009 at 5:45 pm #

    Enoughalready.. I am inclined to believe that you are actually Chris Scumbag Anderson himself, and if emailing you (him) privately was effective.. NONE OF US WOULD BE HERE.

  228. EnoughAlready September 5, 2009 at 5:48 pm #

    Tori, you are one class act.

    I have been fucked over by a seller previously, and not on a cheap item either. I completely understand how frustrating it can be. I just didn’t turn it into a public event.

    There are other ways to deal with this. Coming on a blog and threaten to have the bad seller beaten up by your husband is not really a brilliant way to go about things. It makes her look like a complete fool. As much as Shade has some growing up to do, so does she. Did you read the other jilted buyers comments? They acted like adults and discussed matters appropriately.

    RareDaisyJewelry has been going on and on in the Etsy forums and other venues about this. I’ve seen her many posts on Etsy forums, and she still doesn’t seem to get a clue when admin is continuously closing her threads. Not too bright.

    Then again, what do I know, right? I’m just some woman needing some astroglide, right?

  229. eyeNEEDmyWeddingRings September 5, 2009 at 5:51 pm #

    Tori, I think my “Failure to launch” comment might have hit a nerve. lol!!~

    Chris, you need that $150 more than I do.. why dont you put it toward getting out of your mom and dad’s house?

  230. eyeNEEDmyWeddingRings September 5, 2009 at 5:55 pm #

    EnoughAlready.. this was a public event LONG before I ever got screwed over, and long before I ever talked about it publicly. So, blaming me is fruitless. I didn’t start the scam, I didnt make it go public.. and umm.. I didn’t give birth to the piece of shit that caused this mess. So, before you get mad at the people scammed out of money, rings, ceremonies.. etc., perhaps you could take it up with the moron that raised Chris to be a lying, cheating, stealing scum bag~

  231. EnoughAlready September 5, 2009 at 5:56 pm #

    Just because I am telling you to take it down a notch does not mean I am taking ShadeJewelry’s side. I certainly am not.

    He’s obviously proven himself not capable of running a business.

    You’ve obviously proven yourself clueless to the fact that the way you handle conflicts online does reflect on your own business.

    Take the high road here and handle this in more mature manner.

  232. EnoughAlready September 5, 2009 at 6:00 pm #

    I see. So because this was made public prior to your problem then makes it ok for you to repeatedly bring this out in public forums, against said forums’ rules?

  233. eyeNEEDmyWeddingRings September 5, 2009 at 6:04 pm #

    Yes, actually you are defending him, which leads me to believe that you ARE him. Because no one in their right mind would defend him after reading all of this.. unless of course, they are as functionally illiterate as he is. No one is left to defend Chris, but chris. I was his biggest supporter when he got “removed” (Actually, he was BANNED!) and he ended up screwing me over too. As I said before, I didn’t start this forum, I am one in a group of many people who have gone public with this mess. Probably one of the youngest IN that group, so telling ME to handle it in a more mature manner is quite laughable.

  234. eyeNEEDmyWeddingRings September 5, 2009 at 6:07 pm #

    I didnt break any forum rules. Chris is no longer on etsy, so talking about him is actually legal. However, since etsy removed every trace of him from their website (including all of his articles.. quit your day job and storque) I would assume that they closed the threads down because they do not want him affiliated to their website at all. Which is actually a smart move.

  235. EnoughAlready September 5, 2009 at 6:13 pm #

    I’m defending him? Can you even read??

    I specifically said he can’t run a business and has growing up to do. How is that defending?

    Plus you being the youngest one, gives you an excuse to act foolishly? None of what you are saying even makes sense!

    The other buyers (can’t remember their names) came on here and shared their frustration, but kept it civil. I admire that, because I know what it’s like to have a seller take your money and “run”

    You came in here spewing threats and other nonsense. Is this a smart way to resolve this issue?

  236. EnoughAlready September 5, 2009 at 6:17 pm #

    did you even read the closing statements on your own threads? Admin clearly stated that it is against forum rules to discuss any dispute or transaction in the forums. Regardless of whether or not the seller is still there.

    learn. to. read.

  237. eyeNEEDmyWeddingRings September 5, 2009 at 6:21 pm #

    Yep, I’m convinced. You are Chris. Please get off of the computer and go make my damn rings.

  238. eyeNEEDmyWeddingRings September 5, 2009 at 6:22 pm #

    What else is admin going to say?? “Dont talk about him here anymore because we dont want people to know about all this scammy bullshit”?

    They have to say crap like that..

  239. Shadejewelry September 5, 2009 at 6:23 pm #

    no addie your right, your not breaking forums rules, etsy LOVES it when you continually post “pity me” treads calling out sellers and post death threats in the forums.
    they love that.
    and no, enough already is not me, but you’d really be surprised how many sellers think your a total moron pandering for attention.
    But I digest
    anyway, even though this probably won’t matter I have a better PayPal screen shot showing the refund to Addie a bit better.
    this shows the refund issued on the 31st and then the case closed there after.

    so yeah, I have work to do so I wont’ be around much
    have fun at my expense!
    -chris

  240. eyeNEEDmyWeddingRings September 5, 2009 at 6:26 pm #

    hahah! No shocker to see you here Chris! It was you all along.

    I didnt post any death threats in the forums. Chris, why don’t you learn. to. read.

  241. EnoughAlready September 5, 2009 at 6:27 pm #

    oh my god, raredaisy you are even more clueless than I thought. I actually felt bad for you not receiving your rings. What a waste of my time.

  242. Shadejewelry September 5, 2009 at 6:32 pm #

    no really it wasn’t’ and I have no idea who it is.
    but thanks enoughalready for being able to have a bit of logic!
    -Chris
    (PS they spell better than me)
    (PPS unlike some people I’m a far better person than making sock puppets or using pseudonyms)

  243. EnoughAlready September 5, 2009 at 6:39 pm #

    Sure why not, I’m Shade. I’m also Santa Claus, God, Ganesh, Mickey Mouse and the tooth fairy. Anyone else you believe I am?

  244. Shadejewelry September 5, 2009 at 6:40 pm #

    are you the Lindbergh baby?

  245. Ravage September 5, 2009 at 7:36 pm #

    ShadeJewelry,

    I have to say that your screenshots suck. They aren’t truly screen shots because if there were they would show everything on the screen. I think everyone knows that. Secondly, that “Screenshot” didn’t have any names or identifications listed on it so it could have been to anyone for any amount. I’m not trying to be overly confrontational with you but your defense is tenious at best. I mean, if someone was making the claims that are being made against you, I would have full documentation to back up my counter claim. I would have a picture of the sale, of the emails sent to me, and of the refund at the very least.

    And I’m much more inclined to believe the person with 100 percent customer satisfaction then the person who got kicked off etsy.

  246. Ravage September 5, 2009 at 7:40 pm #

    Oops, sorry about that. Linked it wrong. This is me. 🙂

    http://www.etsy.com/profile.php?user_id=7888164

  247. Shadejewelry September 5, 2009 at 8:03 pm #

    Ravage,
    you have a good point,
    here is a better view:
    it shows the refund issued and the amount

  248. Ravage September 5, 2009 at 8:23 pm #

    Yeah, that is a little bit better of a view, but thats still not a true screenshot. Just hit your printscreen button on your keyboard for a screen shot. Should be up by the delete key in the corner. I would still put a detailed recept for the refund and the emails that you were sent. I mean, it has a transaction number on it but just reading it doesn’t show what the transaction is or who it went to. also it doesn’t say who the dispute was with. And whats the yellowed out box for? It just says “Addies Address” and nothing else. I mean, I have never had a refund or dispute or anything like that but you would think the site would be more clear to avoid things like this.

    Any opinion by you people who know more about this then I do? I mean the facts should speak for themselves and I’m sure that Addie would be more then willing to show her information on it.

  249. Shadejewelry September 5, 2009 at 8:40 pm #

    addies address was literally her e-mail and address.
    I’m not giving out the personal information of my customers
    But that is everything, if I show more it will just be my browser.

  250. Ravage September 5, 2009 at 9:20 pm #

    Yeah, I know that, and thats the point. It will show the website address to prove that it’s a screenshot from the page. And the best way to black out info is to just use pain and paint over the names. At least thats how I do it, doesn’t compromise any info that way.

    Ok, I have looked in to it and it does show that it did a refund. But the email that she was sent and her detailed history both show that she did not recieve a refund. This must be because as the email sad there was no money in the account.

    Do you have a screenshot showing where the money was deducted from your account and sent to hers?

  251. eyeNEEDmyWeddingRings September 5, 2009 at 9:32 pm #

    this is a screen shot that proves I was not refunded, because just around the same time I bought rings from Chris, I also bought make up from a girl who did not deliver and she refunded. My transaction with her says refunded, and my transaction with him is complete.

    I have more screen shots to further prove my case, but I need to take out my customers names on the transactions if I am going to post them here.

    Oh, and Ravage. Thank you. 🙂

  252. Shadejewelry September 5, 2009 at 9:32 pm #

    yeah that was up there but here it is again.

    the bottom part that says “canceled” means the whole transaction was canceled. AKA she got her money back. Which is is confirmed by the other screen shot
    There is absolutely money in the account, I use that account to accept credit-cards for my business as we speak.
    -Chris

  253. Ravage September 5, 2009 at 9:39 pm #

    I’d post the screenshot of the detailsof the hold and of the update to reversal. I mean, the fact that is says cancel on the reversal looks to me like the reveral was canceled. And that is what it says on the bottom of the detail pages. “Canceled: The sender canceled this payment.” And the case of the reversal you would be the sender.

  254. Shadejewelry September 5, 2009 at 9:47 pm #

    paypal isnt’ clear about this, at first i thought what you thought, but the transaction is there and all, and the money is clearly gone from my account.
    honestly, even if i provided like rock solid proof, and so on and so on…..
    This whole month long attack as little to do with the truth and more to do with attention, page views sympathy and trying to make me look as bad as possible, and other people look as good as possible, and again, it’s all fun and games, but in the end the people doing this WILL be held accountable. I have already began reporting some people to the proper authorities and websites that have been used to perpetrate this bullshit.
    this is the dark side of etsy, I’d make sure to avoid it at all cost.
    -Chris

  255. eyeNEEDmyWeddingRings September 5, 2009 at 9:49 pm #

    Here is also a list of all of my refunds.. and Chris, you arent on it. Not at all.

  256. ironylover September 5, 2009 at 9:49 pm #

    cute, but no cigar
    when money is sent back, paypal always indicates such-whether the refund is partial (says explicitly partially refunded) or complete
    Not everyone is an idiot, you just think they are

  257. ironylover September 5, 2009 at 9:51 pm #

    actually, all that screen shot shows is that the reversal was what was canceled, proving she has not received her money

  258. he said she said September 5, 2009 at 9:56 pm #

    “Ok, I have looked in to it and it does show that it did a refund. But the email that she was sent and her detailed history both show that she did not recieve a refund. This must be because as the email sad there was no money in the account.”

    Has Addie posted any screenshots of her paypal resolution center (including the August 16-31 date range, not the July screenshot) , or screenshots of this email she received? Or has she just posted the text copy and pasted from the email?
    The screenshots Shade posted show the money being put on hold Aug 16- the day the dispute was first filed. Paypal puts the money on hold pending the outcome of the dispute, so that the seller can’t clear out the account, even if they wanted to.

    It sounds to me like there is some paypal confusion, and neither person is lying but they were told two different things by paypal.
    Can’t the two of you get on a conference call with paypal and sort this out like adults?

  259. eyeNEEDmyWeddingRings September 5, 2009 at 9:56 pm #

    more proof..

  260. Ravage September 5, 2009 at 10:01 pm #

    From what I have seen it seems to me like you are either intentionally frauding or you simply misunderstood what it said. The canceled on the reversal means that the sending back of the money was canceled. that is why the net balance didn’t have a – in front of it.

    Both Addie’s histories for refunds and reversals show no return from your page. Also her history from august 29th to the present shows no refund in the amount or from you.

    She has been very willing to provide all the information I have requested to back up he claim. And since she can back up her claim your earlier statement about this being libel is incorrect.

    Slander and libel are false or malicious claims that may harm someone’s reputation. If false, malicious statements are published in mainstream media (i.e. on the internet, in a magazine, etc.) then it is classified as “libel”.

  261. Shadejewelry September 5, 2009 at 10:04 pm #

    he said she said…..
    good idea, but
    No, I will not do that, because after a couple weeks of calling me out on etsy, and few dozen death threats and attempts to ruin my business and livelihood.
    NO I will not assist her in ANYway. she has no case, and if she pursues this in any court of law I will counter-sue her for any number of offenses, and I will win
    simple as that.
    -Chris

  262. ironylover September 5, 2009 at 10:10 pm #

    you say you have multiple death threats (THIS story has changed just like the rest) but none have been shown. mayhap you are dreaming them up…or pulling them out of your rear like so many other things…what YOU are saying is actually libel…irony

  263. Ravage September 5, 2009 at 10:13 pm #

    Have you checked though your account to verify where the money disappeared to? Because it did not show up in Addie’s accounts.

    The screen shot from her resolution center is the same as the one that Shade posted but the money does not show back up in her account. As his own post shows the Refund was issued but then it was canceled on the same day.

  264. Shadejewelry September 5, 2009 at 10:14 pm #

    check this thread….. they are on here

  265. Ravage September 5, 2009 at 10:16 pm #

    I mean, the way it looks is that paypal settled the case against him and started the refund process then it was canceled before the money was sent.

  266. ironylover September 5, 2009 at 10:22 pm #

    over-reacting and saying her husband wanted to hand you your ass is not a death threat

  267. Shadejewelry September 5, 2009 at 10:25 pm #

    there where death threats on my face-book also, I don’t have the screen shots on this computer. But the police seem to think they where “terroristis threats”

  268. eyeNEEDmyWeddingRings September 5, 2009 at 10:28 pm #

    More proof

    take those “threats” to the police, Chris. Seriously. Print this whole thing out and show them what I said. They will send you home. And if you wait just a few more weeks.. you’ll be running from the police, so please.. go see them.

  269. eyeNEEDmyWeddingRings September 5, 2009 at 10:29 pm #

    ironylover, thank you.

  270. Ravage September 5, 2009 at 10:34 pm #

    A terrorist threat is something like “I am going to firebomb your house.” Threatening to have there husband beat you up is overreaction because they are mad. I doubt she is actually going to do that beause if he did he could be brought up on assualt charges. Besides, if all the stuff I have read is true then why kick your ass cause you’ll be going to prison, there you will get your ass punked. lol So wrong but so true. Can you say, Fresh Fish? lol

  271. eyeNEEDmyWeddingRings September 5, 2009 at 10:36 pm #

    LOL!!!!!!!!!!!!

  272. ironylover September 5, 2009 at 10:38 pm #

    what are you twelve ? wow

  273. Ravage September 5, 2009 at 10:38 pm #

    Besides, we all know just how much attention people will pay to the internet. If you do a little research you will see that even real terrorist threats are ignored. I mean, the most notable would be 9/11 where there was a ton of internet chatter about what was going to happen and no one did anything.

    The police won’t even bother with harassement on the internet. I know that one cause my little cousin’s ex has a new girlfriend who has been doing it since they hooked up and the polie said they wouldn’t do anything.

  274. Ravage September 5, 2009 at 10:39 pm #

    No, I just thought that would get a good laugh. I mean, I thought it was funny as hell, didn’t you? lol

  275. ironylover September 5, 2009 at 10:39 pm #

    that last post showed up awkwardly…it was to shade. If you think the police will take that kind of thing on FACEBOOK seriously…wjw…

  276. eyeNEEDmyWeddingRings September 5, 2009 at 10:42 pm #

    I can see it now.. “Blonde goes to prison for FACEBOOK threats!”
    just below..

    “However, ShadeJewelry scammed people out of thousands of dollars yet continues to enjoy sleeping in, blink 182 concerts and the privacy of his parents sofa.”

    Ha. Not a chance.

  277. Shadejewelry September 5, 2009 at 10:47 pm #

    well,
    since the jist of your e-mail is that paypay can’t give you the money since there is no money in the account…

    I think there is probably 150 bucks with your name on it floating around, but it’s definitely not in my account and probably not in your account.

    so a threat on facebook doesn’t count….?
    does that mean a sale on etsy doesn’t either? LOL

    BTW
    here is the real definition of “terroristic threat”
    http://definitions.uslegal.com/t/terroristic-threat/

  278. Ravage September 5, 2009 at 10:53 pm #

    I think it would be more like “Hot sexy blonde jewerly maker.” lol

  279. eyeNEEDmyWeddingRings September 5, 2009 at 10:55 pm #

    hahaha, thanks. 🙂

  280. Shadejewelry September 5, 2009 at 10:57 pm #

    I’d love to see some proof I scammed people out of thousands of dollars. you seem to be the only person saying they didn’t get rings or money.
    or that I live on my parents couch.
    if either of those aren’t true it would be libel 😉

  281. eyeNEEDmyWeddingRings September 5, 2009 at 11:07 pm #

    Yeah, we’ll just ignore the unhappy customers all over this forum. All of them…

  282. Ravage September 5, 2009 at 11:09 pm #

    Well, I have seen a few customers that have been waiting a while for there jewelry. Like the girl whose wedding is coming up in a few weeks.

  283. eyeNEEDmyWeddingRings September 5, 2009 at 11:15 pm #

    Obviously, Ravage, he doesnt include her in this mess. And obviously he doesnt include all the pissed off people that have e mailed me and pussdaddy regarding his lack of effort to produce the rings/refund.

  284. Shadejewelry September 5, 2009 at 11:20 pm #

    “I want to know where my rings are” followed by some private e-mails and tracking info and what not….
    is far different than being scammed out of money.

  285. eyeNEEDmyWeddingRings September 5, 2009 at 11:26 pm #

    And what about all the people that have emailed me saying that they have emailed pussdaddy.. and that they have filed a report.. and that they had to get other rings..

    Even pussdaddy posted on her blog that people have come to her with emails of dissatisfaction/scamming because of you.

    But, we’ll ignore them and pretend Im the only one. Malahide7 is still out of money and has no rings.. just for ONE example.

  286. Ravage September 5, 2009 at 11:36 pm #

    Well, that didn’t seem to be the way I read it. I believe she said she ended up picking a new place and was trying for a refund. I don’t know it’s late and I’m heading to bed but I’m sure someone will say something soon about not being happy.

  287. Karina September 6, 2009 at 5:02 am #

    September 5, 2009 at 9:32 pm
    yeah that was up there but here it is again.

    the bottom part that says “canceled” means the whole transaction was canceled. AKA she got her money back. Which is is confirmed by the other screen shot
    There is absolutely money in the account, I use that account to accept credit-cards for my business as we speak.
    -Chris
    ______________________________________

    Shade, as many people (including myself) explained to you the first time you posted that link…”canceled” is NOT the same thing as “refunded”.

    Unless you show an actual Paypal screenshot (not an altered screenshot showing only half of the information) that shows the money being “Refunded” to addie’s account, then you have proven nothing.

    On an aside…Help Me Howard and shows like that really are beneficial to people hoping to get closure on money-lost issues..are y’all serious about contacting them?

  288. Karina September 6, 2009 at 5:05 am #

    Shadejewelry Says:
    September 5, 2009 at 10:57 pm
    I’d love to see some proof I scammed people out of thousands of dollars. you seem to be the only person saying they didn’t get rings or money.
    ___________________________

    I think you need to reread this entire thread. A few people in here stated they were still waiting for refunds/rings from you.

    Addie came into this conversation very late, so she was not the first or only one.

  289. Karina September 6, 2009 at 5:11 am #

    Oh I forgot—if you are serious about Help Me Howard…here is the link to his blog–halfway down the screen is a shaded area with contact info and to tell him about your problem:

    http://weblogs.wpix.com/news/helpmehoward/

  290. goodkarmasoaps September 6, 2009 at 5:10 pm #

    To Enough Already:

    umm…did you happen to notice the name of this website? It’s CALLING OUT on Etsy….this is the place to CALL OUT when you have a negative experience on Etsy, duh…..Clearly Abbie/Daisy chose the correct venue to air her experience. This is not a legal document where she would be required to state only the facts and keep her emotions in check while sharing the issues. I dont know her but would hazard a guess that she wishes like hell she DIDNT have to come to this blog and waste valuable time telling her story. However, if you cannot get satisfaction from a consumer experience and the person in question refuses to communicate with you, then taking it public is a viable and often effective avenue. That is why we have news channels that investigate consumer issues along with the ripoff report (www.ripoffreport.com) and the Better Business Bureau and BLOGS LIKE THIS ONE. Because public embarassment and pressure will often work to force the person to respond when all other attempts have failed. It serves a dual purpose to help others be aware of the accusations being made and decide for themselves whether or not they want to purchase from this seller. The seller has plenty of opportunity to tell their side as well.
    Now if you aren’t interested in reading the hairy details and emotions involved behind someone who is angry and frustrated at being conned then I suggest you go visit a website on “Gardening for Seniors” or “Positive Thinking and Happy Thoughts” but dont come to a website that EXISTS for this very purpose and tell someone that they are immature or inappropriate for doing exactly what the websites purpose allows them to do. Duh.

  291. goodkarmasoaps September 6, 2009 at 6:57 pm #

    And now to address ShadeJewelry:

    FACTS, QUESTIONS and ADVICE

    1. Etsy doesn’t close accounts randomly, without reason or without solid proof of fraud. Etsy doesn’t even close accounts for multiple complaints or bad feedback until both have reached a staggering level. They dont send blank emails when closing accounts and they dont ignore inquiries about those accounts.

    2. If you WERE the victim of some vast conspiracy by Etsy then you would have quickly taken legal action. You were certainly quick enough to threaten Abbie with it for her remarks. Why not pursue Etsy as well since they made the ultimate libel statement by taking away your account which means they found you guilty of fraud in some capacity?

    3. If you have time to rebut Abbies statements and post screenshots and debate about what they mean, why not call PayPal and confirm that Abbie received a refund and then ask for a confirmation email?

    4. I urge you to read this and take it seriously. You have two options at this point. The first is silence which Keiran wisely recommended earlier. While it wont win you any friends, it will stop infuriating people further and forcing those who have been on the fence into deciding against you. It will not bring you peace of mind or redemption but it will shorten the backlash that you are igniting here with every comment that reeks of denial, arrogance and dishonestly.
    The second option is the harder one. That is to offer a short sincere apology with no excuses, no explanations, no focus on what anyone else has done in response to your actions. Accept responsibility and pledge publicly to make things right to those you have wronged. Then follow through. Privately contact those people and do what it takes. Stop posting here and take action. Word will quickly get out if you do the right thing. If you choose another route then expect karma to follow you.

    Everyone reading this has fucked up in their lives before and has had to face the consequences. Most of them, even those who have been screwed over, would accept an offer of honest atonement from you. Anything else will evoke only disdain and ensure that you will end up in the same place all over again, no matter where you go. You cannot run away, your demons will go with you. The only way out is through.

  292. Ravage September 6, 2009 at 7:27 pm #

    Addie, it’s Addie not Abbie. lol But I see what your saying and your both very right.

  293. EnoughAlready September 6, 2009 at 8:01 pm #

    He Said She Said,

    Apparently working this out like adults is too difficult for some.

  294. EnoughAlready September 6, 2009 at 8:14 pm #

    And Shade, saying you refuse to work this out privately with her is NOT good for your business.

    Be a man and handle this one on one with your customer.

  295. Jessica at GrandmasBest September 7, 2009 at 6:55 am #

    Addie Lovingood is my very best customer on Etsy. We have also become great friends. I have NEVER had any problems with Addie and to say that she is making this up is absolutely ridiculous. Anyone who knows her, knows that’s bullshit. Chris, I defended you as well. I even pointed people to your off-Etsy shop. I am extremely dissapointed with you and will no longer be making the purchase I had planned for December. That screen shot also shows nothing of a refund. It says the funds that were held are no longer held, and the reversal (which was holding the funds) has been canceled. That means they aren’t being held anymore, not that they were returned. If you’ll notice Chris, it shows no negative on the 31st, which is when it SHOULD show it for a refund.

  296. Karina September 7, 2009 at 8:55 am #

    I have a feeling that Shade knows all of this already..Jessica. From his comments before, the run-around he keeps giving regarding screenshots, and his statement that he refuses to work with Addie on this…he knows he hasn’t given her a refund, and probably has no plans to.

  297. malahide7 September 7, 2009 at 8:58 am #

    And let me make it clear here that Addie is NOT the only pissed off customer. I have NEVER received my ring. I have NEVER received a refund. I has been over two months since I placed my order and have NO indication from Shade that either of those things would be happening.

  298. goodkarmasoaps September 7, 2009 at 10:25 am #

    Thanks Ravage, and my apologies to Addie (NOT Abbie!) for getting the name wrong. It does show though that I really dont know her and am basing this on everything that has come out rather than the fact that I am friends with her personally. I mentioned her but as Malahide 7 points out, there are many others like her some of which probably know nothing about this blog so we haven’t even heard from them. But Etsy and PayPal probably have.
    Again, Enough Already, have you not figured out that Shade has refused to work this out despite many attempts by Abbie and others? Did you not read Addie and others numerous emails requesting that Shade resolve this issue BEFORE she finally made it public? Or do you read posts selectively like Shade?
    Addie doesn’t need a lecture on adult behavior. She has been victimized by a scammer and she has every right to be vocal about it here since every other attempt to resolve this privately has been ignored by Shade. AGAIN that is the purpose of this blog, to CALL OUT people who refuse to do the right thing privately. YOU ARE ON A CALL OUT BLOG…HELLLO??? This is the place for he said/she said. If you are so much into not airing private disputes then then why aren’t your sanctimonious urgings to them by convo?

  299. goodkarmasoaps September 7, 2009 at 1:00 pm #

    And as an aside, did anyone notice that when Shade first posted in the Etsy forum that he had “just been kicked off Etsy”, someone asked him why and he said “I can’t go into details here” and yet on this blog he said that when Etsy sent hin the notice, they left that part blank. So why didn’t he say the same thing when someone asked him in the forum? Something like “I have NO fucking idea, they didn’t say and I am demanding answers right now” instead he says he can’t go into details. Interesting.

    http://www.etsy.com/forums_thread.php?thread_id=6237369&page=6

  300. Jessica at GrandmasBest September 7, 2009 at 2:43 pm #

    I noticed that as well. His stories aren’t matching up anymore.

    A question for Etsy though would be… “How the heck was he still posting in forums if he had been kicked off of Etsy?”

  301. Jessica at GrandmasBest September 7, 2009 at 2:45 pm #

    “but after I leave etsy, I will be leaving for good, and will not be returning.”

    If you were kicked off of Etsy, you wouldn’t have the option of returning…

  302. Shadejewelry September 7, 2009 at 3:28 pm #

    Jessica, first, I am no longer posting on etsy. I have not posted on there in over a month, please, look at DATES.
    and the “I won’t be returning to etsy” quote was in response to the question “will you be sock puppeteering on the forums?”

  303. goodkarmasoaps September 7, 2009 at 4:14 pm #

    No Shade, YOU look at the dates, you came to the forum and announced that you had just been kicked off Etsy. Jessica is correct, how were you able to post if you had just been kicked off Etsy?

  304. Shadejewelry September 7, 2009 at 4:17 pm #

    ummm I had 2 or 3 days after I got the e-mail.

  305. goodkarmasoaps September 7, 2009 at 4:17 pm #

    It’s pretty obvious that you had NOT been kicked off Etsy or you would not have been able to post. You KNEW that you were GOING to be kicked off though and you knew WHY. You chose to make the announcement in advance to garner sympathy and support as well as to steer customers to your new location. No other explanation makes sense. If you are kicked off, you can’t post unless you use another name.

  306. ironylover September 7, 2009 at 4:31 pm #

    notice how he throws red herrings out instead of answering very direct questions?

  307. Shadejewelry September 7, 2009 at 4:44 pm #

    notice how I really don’t need to do any of this. In case your not aware, this really isn’t that important.
    The simple fact is, Addie posted here, and about a half dozen times on etsy, she has violated etsy rules numerous times by doing so. She posted threats on my face-book, violating there rules numerous times. and don’t say “oh her threats don’t matter” If i would have stooped so low as threatening her you all would had clamored and tried to get me arrested and deported to a third world country.
    customer service is a tough thing, and is especially tough when you have to make a product, sell a product and service a product all at once. which Addie doesn’t need to do, she has other people do that all for her (her 4 employees)
    she could have handled this private with me, with pay-pal, and if need be a lawyer, but Addie has decided she wanted to play this out here, and on etsy to get attention and sympathy.
    simple as that.
    she has even gone so far as to post here using a pseudonym (which WE may be able to pick up on, but the casual observer, potential customer and Google spider WILL not pick up on) which makes me wonder, if her claim is so legit, hide?
    and later one when I’m doing working I’ll provide you a screen shot of the-mail I got from etsy, showing the date.

  308. Ravage September 7, 2009 at 5:10 pm #

    Lol See shade, I told you others would be comming out. Based on the facts it’s pretty obvious that you are deliberately frauding people. If I was addie and malahide7, I would look for as many other people I could find who you have given the same run around as you have them and file a joint suit against you. Fraud is both very illegal and morally wrong. Especially when you cheat people out of both there money and involving there wedding.

    Both addie and malahide7 have said they have tried to get in contact with you. Addie contacted you and you didn’t respond till she mentioned the police and all you seemed to have to say was that you would counter sue for libel. And I’m sure that everyone knows that her name here on the blog is more to express her feelings then everything else. Especially since she has linked her name to her etsy shop.

  309. Shadejewelry September 7, 2009 at 5:12 pm #

    I’m never gotten an e-mail from malahide, when I do I’ll give them there tracking info.

  310. ironylover September 7, 2009 at 5:16 pm #

    keep talking out yours ass. looks like you’ll be using it a lot in your future

  311. ironylover September 7, 2009 at 5:17 pm #

    funny how something that isn’t important is taking up so much of your time

  312. Ravage September 7, 2009 at 5:32 pm #

    First off you know she is trying to get ahold of you because you talked to her on here about her emailing you, you read her message on here about her asking for her tracking number and responded to it. I mean, she said she has sent you 7 or 8 emails and even gave you the name of her etsy account so you could check to make sure she bought something. Here, I’ll even post it again for you. Etsy username TheDuguay.

    I mean, you already have her email because you replied and told her her rings were 3 weeks away.

    I think that you should just dispute the charge on your card to get the money back if you can. Since you know that she is trying to get her tracking info why do you need her to send you an email again.

  313. Shadejewelry September 7, 2009 at 5:34 pm #

    let me just log into etsy and send her a convo….. oh wait.
    EKK!

  314. Ravage September 7, 2009 at 5:43 pm #

    How about you just try posting an email here so that she can get ahold of you? I mean, you know she wants to talk to you so how about making a litte bit of an effort? It’s really not that hard to get ahold of someone and work this shit out. And if you were really serious about your business, you would have kept a copy of her info off site just incase something happened.

  315. Jessica at GrandmasBest September 7, 2009 at 5:52 pm #

    You can’t call out someone who no longer exists on Etsy, Chris. The rule is not to call anyone out ON ETSY with identifiable hints. This is now being taken BEYOND Etsy. Keep it up and you’ll have a class action lawsuit, which will be worse than just Addie suing you.

    And here’s a thought, if you truly want to show people that you are at least somewhat true to your word. Post the TRACKING ID here so we can all see it. I doubt the buyer would mind. Hopefully, he/she responds…

    Did you, as a high volume seller, not keep track of your customers? Not export your customer information? That’s just another sign of a BAD businessman.

  316. malahide7 September 7, 2009 at 5:53 pm #

    Actually, not only have I sent MULTIPLE Etsy convo messages to Shade to check the status of my order, when those messages weren’t returned I also tried sending him messages through the form on the contact page of his website. When THAT message wasn’t returned, I tried sending emails to the email address he had listed on that same site and then when THOSE messages weren’t returned, I tried emailing the addresses listed in the Etsy confirmation as well as the one in my PayPal confirmation. It usually takes about five or six emails to Shade to get ONE very vague response that usually promises the rings will be sent in a few days. It NEVER happens, and he NEVER offers a refund. He has my email address. He has just chosen not to use it. In any case, if you allegedly do have this alleged tracking number, then why not post it here so everyone can see how legit you allegedly are?

  317. Ravage September 7, 2009 at 6:51 pm #

    Lol Sounds to me like you’ve done just about everything you can to contact him short of just showing up at his front door and asking for your rings or a refund.

  318. Jessica at GrandmasBest September 7, 2009 at 7:13 pm #

    I think people would show up at his door, but it’s difficult to obtain someone’s address when they live with mommy and daddy…

    :/

  319. PussDaddy September 7, 2009 at 9:03 pm #

    320 posts all about ShadeJewelry. It just tickles me to death that it means 320 posts all googable that tell what a loser he really is.

    PussDaddy

  320. goodkarmasoaps September 7, 2009 at 9:06 pm #

    Oh my god, the BEST part of Shades post was about how Addie is breaking Etsy rules by calling him out. THIS GUY GOT KICKED OFF OF ETSY AND HE HAS THE NERVE TO TELL ADDIE THAT SHE IS BAD FOR BREAKING ETSY FORUM RULES???? really the irony is almost too much.
    Yes Addie wants attention and sympathy and unlike you Shade, she deserves it.

  321. goodkarmasoaps September 7, 2009 at 9:14 pm #

    but more than attention and sympathy, I’m thinking she just wants her fucking money.

  322. Bedazzled Condom September 8, 2009 at 8:55 am #

    “customer service is a tough thing”

    No, customer service is not a tough thing. Not if you do it right. It’s not tough at all.

    What it is is a CONSISTENT thing and an HONEST thing.

    You have to keep in contact, you have to be honest and you have to have the maturity to understand why these two things are so important.

    In other words, for the slow learners still living in mommy’s basement, you can’t LIE to your customers and selectively IGNORE your customers and otherwise treat your customers like complete crap and still expect them to stay happy.

    I pity you, Shade, because your mental development is obviously lagging far behind that of your peers, and I believe you will stay in this state of arrested development for as long as you allow your mommy to keep wiping your ass and taking your side when you are so clearly in the wrong.

    Only you can decide when it is time to stop your (voluntary) stupidity and ignorance from playing whack-a-mole with your talent.

    In the meantime, I would expect some well deserved legal action. Your Breck girl hair and engaging personality (*snark*) will only take you so far in this life. At some point, people will expect to have their money returned and they will take action and they will win and your stay in mommy’s basement will be prolonged because you will suffer financially.

    Remember now, YOU HAVE INVITED THIS INTO YOUR LIFE.

    So suck it up and bend over.

  323. goodkarmasoaps September 8, 2009 at 10:06 am #

    And heres another one for those of you into logic….

    If what Shade says is true and he is no longer on Etsy lurking sas a puppet then how does he know that Addie is posting call out threads about him on Etsy and even exactly how many? Hmmmm.

  324. SoGladINeverDidBusinessWithShade September 8, 2009 at 12:04 pm #

    I always got a kick out of his claims of making thousands of dollars.

  325. forum rubbernecker September 8, 2009 at 12:42 pm #

    I never did see Shade provide proof that he was kicked off Etsy in error. He is either a liar or the most incompetent evidence gatherer ever.

  326. he said she said September 8, 2009 at 1:47 pm #

    goodkarmasoaps Says:
    September 8, 2009 at 10:06 am

    And heres another one for those of you into logic….

    If what Shade says is true and he is no longer on Etsy lurking sas a puppet then how does he know that Addie is posting call out threads about him on Etsy and even exactly how many? Hmmmm.

    You can read the forums without having an account.

  327. goodkarmasoaps September 8, 2009 at 3:54 pm #

    Yeah but why would you when you claim you have no time to even write a full response to the accusations against you? Why would you be reading forums when you claim that you have too many things to make and so many customers to contact? And why would you when you said in the forum that you wouldn’t even return as a lurker? Oh wait…maybe because you are not a very good liar. That would be my guess.

  328. Karina September 8, 2009 at 5:32 pm #

    Addie have you contacted the police about this yet, as you said you were going to? Curious as to whether they would be able to even get involved in something like this..

  329. PussDaddy September 8, 2009 at 6:23 pm #

    At least it is easy to spot when Shade is lying. It seems to occur just about any time his lips are moving.

    PussDaddy

  330. Karina September 8, 2009 at 6:40 pm #

    Shade…instead of trying to turn the conversation on someone else each time a person asks you about whether you are going to refund these people or not…why not just answer the question? It’s a simple yes or no….

    So I’ll ask again…since your own Paypal screenshot proved that you DIDN’T refund Addie..and Addie has posted several screenshots proving that you DIDN’T refund her…are you going to give her back her money or not? It’s a simple yes or no answer…and while we’re at it…since malahide7 is also waiting on his rings/refund…are you going to refund his money as well?

    Again, it’s a pretty straightforward question… I don’t get why you keep avoiding answering it?

    It would seem much easier to refund these people their money instead of having more and more negative publicity come to light about your shop and business ethics.

  331. anothershadevictim? September 8, 2009 at 7:21 pm #

    another one?
    http://www.etsy.com/forums_thread.php?thread_id=6277066

  332. lol September 8, 2009 at 8:46 pm #

    LOL! I thought the same thing as poster #332 when I saw that forum post earlier. I almost convoed the poor sap to see if it was their missing seller.

  333. EnoughAlready September 8, 2009 at 8:56 pm #

    Shade, if you truly value your business then please put an end to this and give these customers what they are owed. Provide tracking info on here if you can’t reach them any other way. Try to salvage any piece of your reputation that may be left, buddy.

    I may have butted heads with Addie, but damn the woman deserves an answer. It’s about time this was resolved.

    A customer shouldn’t have to work to get the info they need. You are working FOR your customers, not the other way around.

  334. DesignedByLucinda September 8, 2009 at 9:00 pm #

    Chris, Cindy here.

    I’ve followed this on the sidelines but I have some cold harsh TRUTHS for you….

    1) Your evidence doesn’t support that Addie was refunded. I think you need to do some number crunching here and you will find the payment never went through – – so refund her.

    2) This prolonged publicity is really hurting you – – NOT a good thing to endure while you are trying to re-establish your business on a new site. Don’t be a fool, Chris….

    3) EVEN IF you are *convinced* your bookkeeping is right and she was re-imbursed (which I am not), at THIS POINT? Good Golly, roll over and stop the bloodletting! Send her the $150!!!! Do it TONIGHT, post the transaction screenshot and let it die!

    Is your business rep really worth digging in heels over paltry amounts like $150? This blog listing could cost you $THOUSANDS so use your head, talented boy – – KILL IT NOW!

    REFUND. SCREENSHOT. DONE DEAL. ON WITH LIFE.

    (And for all that is worth anything, do NOT post here again after you show the screenshot of the new $150 payment!!! DO NOT POST HERE AGAIN!)

    Oh, and take care of malahide, too — Don’t leave another time bomb ticking to blow up in your face…..

  335. PussDaddy September 8, 2009 at 11:27 pm #

    SoGladINeverDidBusinessWithShade Says:
    September 8, 2009 at 12:04 pm
    I always got a kick out of his claims of making thousands of dollars.
    ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
    Then his claim of having an IQ of 180 probably sent you into giggling fits. I know I damn near pissed my pants laughing when I read that one.

    PussDaddy

  336. PussDaddy September 8, 2009 at 11:34 pm #

    Maybe $150 isn’t such a paltry amount when you live off of your buyer’s money, sort of like a Shady Jewelry ponzai scheme, Luncinda. He is probably only surviving hand to mouth, and robbing one buyer to refund another, and stuff like that, and is probably already a whole bunch of $150’s in the hole now. Thank God he has ArtFire now so he can catch back up.

    PussDaddy

  337. Karina September 9, 2009 at 4:55 am #

    Has anyone else noticed that after Addie did her “countdown” to contacting the police/lawyers she hasn’t returned to this thread? I wonder if maybe her lawyers told her not to comment on this any further while they get paperwork underway? I’ll have to convo her to find out…I’m pretty certain she was serious about contacting the police over this matter.

    Shade…you are really destroying your life here over $150…this entire thread shows how little you value your customers and all that you care about is the almighty dollar. I wonder what everyone over at ArtFire would think about all of this? And I don’t mean just the lines that you feed them…but about this thread—these comments you have made about not willing to work with your customers…and the proof you have shown several times in this thread that you *Have* stolen money from Addie, malahide7, and others. I’m waiting for the day when someone drops a link to this blog over on an ArtFire forum…and I don’t think it will be long in coming. They are talking about you on PussDaddy’s blog…on this blog, on EtsyBitch, on ClosedThreads (which you never returned to that thread, by the way, after I pointed out that your “screenshot” proved that Addie WAS NOT refunded) on Etsy Forums still, Twitter, other jewelry crafting forums, personal blogs, etc.

    Word of mouth is going VERY far…and it’s not going in your favor.

    Is this all really worth $150?? Your business destroyed, your personal life affected (which it will be when you get brought up on charges)..I’m not trying to make you feel like crap…as a fellow seller I’m PLEADING with you to make things right with these customers…You have invested so much time and energy into your business…was their money all that you cared about?

  338. ironylover September 9, 2009 at 11:14 am #

    have any of you customers tried this: I’ve used it in the past on ebay and it really works http://www.fbi.gov/majcases/fraud/internetschemes.htm

  339. goodkarmasoaps September 9, 2009 at 1:43 pm #

    Addie has contacted me and I can confirm that she is not posting now as per her lawyers advice. She was not making idle threats and is pursuing this to the full extent possible under the law.

    But I dont think he has $150 to refund her with which is why PayPal couldn’t process the refund and sent her the email accordingly. He is probably thinking that “she can’t get blood from a turnip so go ahead and sue me” But at this point, we’re talking consumer fraud which is a criminal matter rather than civil. Too many people, too much money and too many non-deliveries equals fraud. And I hate to break it to him but unlike PayPal and Etsy, the attorney general wont just take away his account. They also wont fall for lies and excuses. So I’d say we’re done here. He had many chances to make things right before things went this far but I’m thinking that the time has passed for all that. So…all I can say is that he should be popular in prison with that long hair and baby face.

  340. Jessica at GrandmasBest September 9, 2009 at 5:54 pm #

    Just a note,

    Addie will not be posting again. There are reasons for this but they do not need to be discussed. I’m sure you are all smart enough to speculate pretty correctly.

  341. Jessica at GrandmasBest September 9, 2009 at 5:55 pm #

    Oh I see goodkarmasoap has already posted. Sorry about that.

  342. PussDaddy September 9, 2009 at 6:34 pm #

    Way to go Addie! I take back calling you a ditz. Of course I did take it back and apologize already, but I will do it again here. Sue his ass until the cows come home. And gather up some other people and make it a class action law suit or something while you are at it. And please, don’t come back here posting per your lawyer’s recommendations no matter how enticing it may be, for your own good. I am glad someone is taking action against this cellar dwelling couch potato.

    PussDaddy

  343. he said she said September 9, 2009 at 11:11 pm #

    The first thing any decent lawyer will tell you is keep your mouth shut about the case, so it’s usually pretty easy to tell if someone is telling the truth about having spoken to a lawyer. If they are still talking, they probably have not seen a lawyer.
    So it’s usually a good idea to shut your mouth prior to hiring the lawyer, since you know that will be their advice anyway. Talking in public can only hurt your case, whichever side you are on.
    Too bad both parties didn’t get lawyers sooner, all this public freakshow would have been avoided.

  344. Karina September 10, 2009 at 5:50 am #

    Best of luck to you Addie!! Hope others follow your lead and contact the police/lawyers as well~

  345. ironylover September 10, 2009 at 8:22 am #

    others are. others are.

  346. goodkarmasoaps September 11, 2009 at 12:50 am #

    hesaidshesaid “Too bad both parties didn’t get lawyers sooner, all this public freakshow would have been avoided.”

    FALSE. It’s too bad that Shade didn’t do what he was supposed to do and then this public freakshow would have been avoided. Addie is not the only one complaining. This “freakshow” as you call it involves multiple and numerous complaints from buyers who lost their money and didnt get their merchandise. The first step is not to lawyer up. The first stsep is to try to get a resolution from the buyer. CHECKMARK. The second step is to complain to Etsy. CHECKMARK. The third step is to complain to PayPal. CHECKMARK. The fourth step is to use a public venue such as a blog for that purpose, a consumer protection newspaper or tv station. CHECKMARK. The last step is to take legal action.
    These people took every step available before spending even more of their hardearned money trying to get justice. To suggest that both parties should have lawyered up to avoid all of this is ludicrous and it is also blaming the victim. Not to mention the fact that you are behaving as if this is between Addie and Shade. Read the blog, Addie is far from being the only one complaining. This freakshow allowed others to discover that they were not alone and gave them a place to demand answers since Shade refused to respond via convo. Shades responses gave the rest of us the opportunity to discover that he was in fact lying and prevented other innocent people from wasting their money on his site. So the blog entries have served their purpose and helped the victims as well as others. You are the only one consistently whining that everyone should be quiet and go away so that this blog can be about rainbows and unicorns instead of this conflict. In fact, you are the one who should be quiet and go away. Dont go to an action flick and sit in the audience complaining about violence in the movies. Common sense.

  347. he said she said September 11, 2009 at 6:17 pm #

    goodkarma if carrying on like this in public was helpful to anyone’s case, then why does any decent lawyer tell you to keep your mouth shut? They tell you that because anything you say or HAVE SAID previous to hiring them may hurt your own case. Regardless of which side you are on in the case. That fourth “step” is not a recommended one so even if you never get a lawyer you can at least benefit from their recommendations on how to resolve things. They give that advice for the client’s own good, BTW!

  348. ironylover September 11, 2009 at 8:58 pm #

    because, of course, everyone should always assume that they are going to get bad customer service and have to resort to a layer, I mean, why wouldn’t everything think that of all things?

  349. ironylover September 11, 2009 at 8:59 pm #

    *everyone

  350. goodkarmasoaps September 11, 2009 at 11:36 pm #

    he said/she said:
    The fourtth step has gotten many people the results they sought without going to an attorney. If it did not work then those consumer advocate shows and the Better Business Bureau and blogs like this would not exist. The fourth step is a viable, successful alternative to legal action and that has been proven by the many, many people who have found that the business suddenly responds to their complaint after public humiliation.
    And as for the attorneys reason for telling people to be quiet, well you’ve obviously been watching too many cop shows. Shade is the one whose attorney would advise him to shut up in order not to harm his case. (waaaay to late for that). The victims in this case are advised to be quiet in order not to let Shade know what is happening now behind the scenes. The victims have nothing to hide. If their cases were so badly hurt by statements they made on this blog, the lawyer wouldn’t have taken their case in the first place.

    Oh and just and fyi: you’re the only one still talking about it. The victims have moved on to legal action while you remain here telling them repeatedly that they shouldn’t have posted here in the first place and that they should handle things more like adults and that they should have gotten attorneys to begin with. While you obviously enjoy playing Monday morning quarterback, you should probably wake up to the fact that no one is listening to your repeated judgements. Their life. Their money. Their case. Period. And again, if you dont want to read about people discussing being ripped off on Etsy, get off the Etsy calling out blog.

    I’m done here. I want to wish every victim well and hope that they are able to recoup their hard earned money even if they can’t get back their lost time and trust. Thanks for sharing your stories so others could avoid the same heartache as well as helping many others realize that they needed to jump off the “Save Shade from Inustice” bandwagon. All I can say is that no matter what the outcome, Karma can be a bitch as well as a blessing and it catches up to all of us in the end.

  351. You Betcha September 12, 2009 at 12:11 am #

    Amen.

  352. malahide7 September 12, 2009 at 7:15 am #

    Ring showed up in the mail yesterday!

    Yay!

  353. Jessica at GrandmasBest September 12, 2009 at 3:45 pm #

    Malahide7-

    How shocking…

  354. Jessica at GrandmasBest September 12, 2009 at 5:36 pm #

    Chris has corrected the issue with Addie. It shouldn’t have taken this though.

    Chris, I suggest you work harder to be a better business man. Customer service is everything and if you can’t provide that, you won’t be someone that anyone wants to work with.

    I hope you have learned.

  355. dallas September 12, 2009 at 10:49 pm #

    malahide7 – that is wonderful news 🙂

    I’m glad addie got everything sorted out too.

  356. watchingwithinterest September 13, 2009 at 1:32 am #

    Karma can definitely be a bitch as many people know only too well

  357. Suspicious September 13, 2009 at 5:58 am #

    I don’t know how anyone would *want* to wear a ring made by this seller after all this crap. Talk about carrying around bad karma with you. Every time I would look down at it, it would remind me of what a fucking pain it was to get it. Maybe I’m funny like that.

  358. Tori September 13, 2009 at 9:50 am #

    Malahide7-that’s wonderful!

    I hear Addie has good news too.

    I am happy that Shade was able to come through in the end.

    Tori

  359. Shadejewelry September 13, 2009 at 11:21 am #

    I didn’t actually do anything, that leads me to think s was a PayPal issue. the money has been out of my account for nearly 3 week. and just now got to her…

  360. Tori September 13, 2009 at 1:24 pm #

    Either way I am sincerely happy these issues were resolved. Good luck to you Shade-sorry for any of my bitching bad mouth toward you and Christina (ENA-one of the posters here).

    Tori

  361. DesignedByLucinda September 13, 2009 at 7:06 pm #

    Chris, Cindy here again…

    If you really think this was a Paypal issue, then you need to get on their ass tomorrow because this long drawn out flaying cost you an awful lot – – and they should face repercussions for it.

    And please stop posting here – – no matter what you write at this point (unless it is a full roll-over ‘I WAS WRONG’), you are only going to keep making it worse… Just resist the urge to *ever* post to this thread again because even if Paypal *did* screw up, the way your post reads is “I wasn’t bad, I refunded, and bad Paypal withheld the money so I don’t accept responsibility” and that is NOT a sentiment you want to your leave these readers walking away thinking….

    Don’t post here again would be my #1 strongest advice. Unless you want a roll-over letter; I can write you one of those:

    “I am sorry. I did many things wrong here. I hope to learn from these mistakes and I will make sure to follow up on my orders and refunds in the future. I understand that ultimately *I* am responsible even if third party sites delay my actions. Please, all, know that I have heard what was said and will endeavor to earn your trust again. I want Brink Jewelry to be around for many years and I have learned ways to improve my hopes for its longevity. Thank you for the (admittedly) painful lesson.”

    It won’t make your balls fall off by c and p’ing that – – ever. A good apology that takes responsibility will get your ass out of hot water most times – – learn how to write them by *listening* to what these threads had to say. We can all *always* improve – – and Customer Service (particularly After Sale) is what brings buyers back.

    Now just walk away, Chris, or type an apology *WITHOUT* excuses – – excuses don’t belong there ever 🙂
    ————————————————

    Addie and malahide, I am VERY happy your issues are resolved 🙂

  362. Karina September 14, 2009 at 1:35 pm #

    Very glad that addie got her refund, and malahide got the ring…just too bad that it had to take a police report being filed to do it.

  363. Jessica at GrandmasBest September 14, 2009 at 3:37 pm #

    Yes guys, he didn’t do anything. Paypal shipped that ring for him! It’s ALL Paypal.

    HAH! More like… lawyer… mommy and daddy wouldn’t be happy…

  364. Shadejewelry September 14, 2009 at 4:56 pm #

    jessica,
    I have NEVER mailed a ring to addie.
    nor did paypal,
    addies got money back from paypal, the refund I issued weeks ago.
    please, get your facts right.
    -chris

  365. Shadejewelry September 14, 2009 at 4:59 pm #

    and for the record, there was never a police report (that I know of) and if there was, I would be able to discredit it easily

  366. Karina September 15, 2009 at 4:58 am #

    Shade…really…considering all of the lies you have already been caught in with this thread alone—by several people…you really need to stop because you’re only making yourself look worse now…try to salvage your reputation just a little bit if you even care about that.

    The only person who has been discredited in this thread has been you…and you couldn’t even help your own case with your previous “screenshots”—infact you only ended up making yourself look even more at fault with your own “proof”.

    Ok—let’s go on your theory of it all being Paypal’s error (which, given the “proof” of your screenshots that backfired on you, we know that not to be entirely true)—what about malahide7? Was he/she all mistaken too?? It took you several months to get the ring out to them. And only after they came to this thread.

    What about alethea—the buyer who’s out nearly $1,000 in merchandise from you? Is she lying as well? Is that a “Paypal issue” and entirely not your responsibility too?

    And then there’s dallas—another customer of yours who placed an order with you in July…they have yet to receive anything, and in this thread claim you have never responded to their emails/convos either. I wonder how Paypal will be able to help you with that..

    Shade, seriously, you would make yourself look a WHOLE lot better if you just sucked it up and admitted you were wrong, and take care of your buyers.

  367. loup September 15, 2009 at 10:18 am #

    sorry to derail, but:
    Anyone know what happened to pussdaddys blog?
    It has gone, and her twitter.
    I didnt know where else to ask.

    apologies.

  368. ironylover September 15, 2009 at 12:46 pm #

    no one is required to disclose a police report to the one it is written up on…there is a report

  369. Jessica at GrandmasBest September 15, 2009 at 3:04 pm #

    Chris, Please know that I was not speaking of Addie’s ring. I was speaking of the OTHER buyer (malahide(something)) . Please read fully when replying to my post.

    Also, why is it that the Paypal refund to Addie came from a different Paypal address than the one she made payment to?

  370. reply September 15, 2009 at 4:36 pm #

    loup, pussdaddy never had a twitter account. That was an impostor and she reported it to twitter and got it shut down. (finally)
    Puss deleted her own blog.

  371. reply September 15, 2009 at 4:38 pm #

    Loup, Puss never had a twitter account. That was an impostor, which she reported to Twitter and got it shut down.

  372. loup September 15, 2009 at 4:49 pm #

    thanks for the reply about puss.
    Im still nonplussed about the blog though…

  373. Karina September 15, 2009 at 5:36 pm #

    Pussdaddy shut down her blog the other day—it was entirely her decision, and she made that decision because she wanted to concentrate on other things instead of blogging all the time…she’s happy about it, I believe.

  374. loup September 15, 2009 at 10:14 pm #

    thanks karina, glad to hear all is well with her:)

  375. huh September 16, 2009 at 8:44 am #

    erm, puss’s blog is still there…ya’ll are on something…that’s all she does ya know…

  376. PussDaddy September 16, 2009 at 9:14 am #

    The twitter was never mine. I finally got them to close it yesterday, or the day before, something like that. I deleted my blog because I really didn’t want to blog anymore, but too many twittering nitwits took credit as being the cause of me deleting it, so I undeleted it today.

    PussDaddy

  377. huh September 16, 2009 at 10:49 pm #

    you can’t undelete a blog…when you erase a blog from blogger, it even warns you that this is the case…so , you always knew you weren’t really doing that…all for the attention

  378. Scott September 22, 2009 at 5:14 pm #

    Add me to the long line of unsatisfied customers. I ordered a wedding ring on Etsy from Chris on July 18. Completion time was estimated at 2-3 weeks.

    After several weeks had passed, I returned to Etsy to convo Chris about the ring. I was dismayed to find that his shop had been closed.

    After some quick googling, I found Chris’ new Facebook page. I sent him a message, asking if there would be any problems with my order since he was no longer on Etsy. He replied and said I would receive my ring shortly.

    I’ve contacted Chris two more times since then – on August 22, he told me my ring would ship the following Monday. On September 9, I asked him what was taking so long, and he said, “Scott your ring was shipped, I’ll give you the tracking number tomorrow.” I haven’t heard from him since.

    It’s nearly October now, my wedding is two weeks away, Chris has my money and I don’t have my ring.

    Chris, if you’re still reading this thread, please get in touch with me. I would have understood if you were running behind, but this pattern of deceit and avoidance isn’t doing anyone any favors.

    Since you’ve made it impossible to file a claim via Etsy or PayPal with your stall tactics, I can and will seek alternative means of resolution if my ring doesn’t arrive within the week.

    Scott

  379. dallas September 23, 2009 at 1:27 pm #

    Sorry to hear that Scott.

    I am funnily enough in a VERY similar situation to yourself!

    Two rings ordered on July 7th, for our wedding in October. Told would take a few weeks. Go back to etsy several weeks later to check on the order status and store closed.

    Contacted Chris via email and was told he was still filling all his Etsy orders.

    Got an email on Sep 13 saying that the rings would ship “Monday or Tuesday” and I would be sent tracking numbers when he had them.

    Heard nothing more since then so I sent an email 3 days ago – still no reply.

    Our wedding is less than 3 weeks away so I very much doubt the rings will get here (Australia) in time now 😦

  380. PussDaddy September 23, 2009 at 2:17 pm #

    Yes, you damn sure can undelete a blog. And if you read my blog post this will tell you how to do it. I have one more that I deleted that I can retrieve. You can retrieve and udelete them for 90 days. C’mon, do I have to tell you people how to blog, too?

    http://pussdaddyblogs.blogspot.com/2009/09/yes-eclipse-you-can-delete-and-then.html

    PussDaddy

  381. Rarzipace September 25, 2009 at 5:10 am #

    I’m also having trouble. Shade was always polite to me when I asked for a status update, he was helpful, and I never felt like I was on the receiving end of a bad attitude, but it’s going on six months since I made I bought the listing for my custom order on 18 March. Last I heard in late July, the rings were ready to ship, but I haven’t heard back since and the rings never arrived. The last time I went to check in and see if I could get an update, I finally noticed the account was inactive. I’ve been trying this week to find some alternative way to get in contact, but with no luck so far. I’m fortunate enough inasmuch as we had to delay our wedding for other reasons so we can easily enough still get the rings on time if they’re shipped soon. Shade, if you’re still watching this comment thread, I would really appreciate it if you could contact me. I sent a message through your contact form on the Brink site.

  382. Sarah September 27, 2009 at 9:10 am #

    Scott! That is exactly what has happened to me.
    I ordered our wedding rings from him and my wedding is this coming saturday.
    He said that they were shipped and he would send me tracking information and since then I’ve heard absolutely nothing.
    It’s too late to file a dispute with paypal, so I’m going through my bank. what a complete nightmare.

  383. Depree September 27, 2009 at 1:27 pm #

    I just read the post on ShadeJewelry at Metafilter, started googling and found this thread. Wow…..I’ll be sure to pass this along to people – how can a seller blow that many people off and affect his reputation like this?

  384. Karina September 27, 2009 at 4:07 pm #

    Those who are still waiting for their rings/refunds for a long time —- seriously, you need to seek alternative measures to get your money/items. If it takes filing a police report or going to a lawyer and having them send him a letter—do it. That seems to be the only way 2 other people were able to collect money back from him. Don’t hold your breath waiting and stressing out over it.

  385. Sarah September 27, 2009 at 7:33 pm #

    I’ve already filed a dispute with my bank. They are working to get my money back, but it was charged through paypal, so it’s slightly difficult according to them. I do have a lawyer I could talk to, I’m not even sure what he could do, but what Chris Anderson is doing is definitely 100% illegal. Something needs to be done so he can’t do this to people anymore.

  386. Sarah September 28, 2009 at 12:26 pm #

    For those of you who have been taken advantage of by Chris Anderson, report him to the FBI for internet fraud.
    There is a simple form here: http://www.ic3.gov/default.aspx

  387. Goodkarmasoaps September 29, 2009 at 7:24 am #

    Just when you thought it was safe to go back in the water…it looks like Shade has learned nothing and even more people have been screwed/are continuing to be screwed than were revealed here and in his Etsy feedback. Wanna bet there are others who just haven’t found this blog? If you’re new here, you’ll just have to trust us that waiting and begging Shade to “do the right thing” will fall on deaf ears. If you ever want to see your money or the merchandise, then you’re going to have to go balls to the wall. If money is a barrier, here are some free options:

    1. Contact your state Attorney Generals Office of Consumer Protection.
    2. Contact your local police department internet crimes division.
    3. Contact your local news
    4. Contact the FBI link that Sara so kindly provided.
    5. Contact the Better Business Bureau in Shades state.
    6. Contact your local newstation/consumer advocate/newspaper column.
    7. Contact Paypal in writing by email. Even if it’s too late for a chargeback, with enough complaints they will put his account on hold status while they investigate. If his PayPal account gets shut down that will cut down on his victim count.
    8. Contact a low cost or free legal clinic in your area. (every city has one)
    9. Contact the other people on this site who have had the same experience and band together, share resources. Agencies will listen better if multiple people are involved.

    My theory is that if you throw enough at this, something is bound to stick. Too many people have thrown up their hands in frustration and just walked away while Shade spends their hard earned money. He knows this. He’s counting on it. If Shade took your money and gave you nothing in return, then you are a victim. If you walk away now, you are a volunteer. Raise HELL. Refuse to be ignored. Not just because you want and need your money and/or merchandise but because without your voice, even more people will suffer.

    Adelante! (spanish word meaning to go forward with gusto)

    Blaire

  388. Goodkarmasoaps September 29, 2009 at 7:33 am #

    This one is for “HUH” (the idiot who said you can’t erase a blog and accused PussDaddy of lying about erasing hers and doing it for attention)

    Clearly you know as much about blogging as you do about psychology–Nothing. Why dont you go call a Right Wing radio talk show? They welcome anonymous people making statements that have no basis in reality. Or if you are Shade, which is most likely, dont you have some tracking info to send? or some rings to make? or some money to refund?

  389. Rob September 29, 2009 at 1:58 pm #

    Another thing people should do – contact ARTFIRE, the place he moved to when ETSY threw him out.

    Tell Artfire about this blog and the numerous people he has ripped off/let down/jerked around.

    Tell them that they should get rid of him before he drags their name down with him.

  390. SomethingSeemsReallyFishy September 30, 2009 at 12:24 am #

    After reading this entire post on ShadyJewelry…it sounds like to me he may be re-selling?

    I have not seen his shop…and can’t see it since it has been deleted. But I seen the rings he has on his Facebook page and they do not look handmade to me and in fact some of them look like something you can buy off of Ebay or Overstock.com. Or even if the rings are indeed handmade…they are possibly not handmade by him?

    That would be the only explanation to me why he is not able to get his orders out on time or when having to exchange someones rings it takes him forever and half a year. That could be another reason he did not give an explanation as to why he was kicked off of Etsy.

    Plus he announced in one of the Etsy threads he started that he will soon be opening up an e-commerce store with his “handcrafted” items and other people’s stuff.

    Hmmm…seems really fishy to me…

  391. PussDaddy September 30, 2009 at 12:50 pm #

    Nothing would surprise me coming from him, Fishy.

    PussDaddy

  392. xrayman October 1, 2009 at 8:22 pm #

    toonces Says:
    The post he started about 6 months ago, asking if anyone else got a big bag of free stuff from Etsy really got me …OF COURSE not everyone was getting “thank you” bags of swag and freebies from Etsy

    Screw Etsy for doing that. And btw, Shade’s jewelry is pretty boring.

  393. Dallas October 1, 2009 at 8:29 pm #

    My patience has worn out. Sent Chris an email stating that if he doesn’t reply in 24 hours I’ll be taking action.

    – contact artfire, let them know about his deceitful practices and tell them about this blog
    – contact paypal. Been over 45 days but I’ve put a lot of money through paypal over the years so they might help me out.
    – contact credit card company linked to paypal. They might take the fight up to him
    – contact FBI. Don’t know what good it will do, but it cannot hurt.

    Sick of it. If he has the time to post 100+ inane twitter posts in the last week, he has the time to reply to my email.

  394. Dallas October 3, 2009 at 12:50 am #

    No reply, so I’m a man of my word.

    Filled in the FBI complaint form – directed them to this blog for further info.

    Reported him to artfire – they have responded to say that they have flagged his account and will be watching him.

    Reported to paypal.

    Will report to my credit card company tomorrow.

  395. Karina October 3, 2009 at 7:01 am #

    Good luck Dallas…hope some good comes out of this for you.

  396. PussDaddy October 3, 2009 at 2:39 pm #

    Rob Says:
    September 29, 2009 at 1:58 pm
    Another thing people should do – contact ARTFIRE, the place he moved to when ETSY threw him out.

    Tell Artfire about this blog and the numerous people he has ripped off/let down/jerked around.

    Tell them that they should get rid of him before he drags their name down with him.
    ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

    Who cares? Let FatAssJen glory in taking in this Etsy reject. I hope he causes as much problems at ArtFire as he did on Etsy. They don’t even care about the caliber of Etsians they take in anymore, they only care that they were able to take in a former Etsian, so they deserve what they get. It is too bad about any buyers that will be hurt in the process though I admit.

    PussDaddy

  397. It'sjustunbelievable October 6, 2009 at 1:49 am #

    I stumbled upon this and read through the entire post, It’s just unbelievable to say the least!

    I never like the guy when he was making smartass posts on Etsy forum. Once he posted that he had one of the highest gross sales on Etsy, yet at the end of the day, he was making something like 24K, what a joke!

    There is definitely a pattern here, he would delay the delivery time until that no claim can be made with paypal and no negative feedback can be left on Etsy, can’t you guys see it? I don’t know how anyone can come to his defense.

    I think SomethingSeemsReallyFishy has a point. It does not take that long to make a ring, seriously! Considering someone posted that he was asking about certain techniques, I would say he is a scam artist on a ponzi scheme!

    Can someone check out his facebook page? There is someone asking about how to purchase a ring from him, another potential victim, she needs to be warned, and I don’t have a fb account.

  398. Sarah October 6, 2009 at 6:25 am #

    Hey all – I figure that I better update in case anyone is watching this page like I was. I did finally get my rings, the day before my wedding date! So don’t give up hope completely. I wish all of you luck and hopefully everything works out soon.

  399. Dallas October 6, 2009 at 2:08 pm #

    You are one of the lucky ones then Sarah.

    Considering my wedding is 3 days away, I live in AUSTRALIA, and I haven’t heard a thing from Chris in a month, I have given up hope.

  400. Sarah October 6, 2009 at 2:17 pm #

    I hadn’t heard anything from him in almost 3 weeks when my rings showed up. They were sent overnight, and I live in the states. I’m not quite sure how shipping works over to Australia, but hopefully they show up. No matter what, have a beautiful wedding day!

  401. Chris Poile/ Red Leaf October 7, 2009 at 5:51 pm #

    Shade. Dude. You have no idea how to handle customers. You sir, are a loser. Good riddance!

  402. Ginna October 9, 2009 at 7:38 am #

    It looks like ShadeJewerly’s Facebook account has been closed and the Artfire shop emptied too….

  403. Ginna October 9, 2009 at 7:43 am #

    What the heck?! Never mind my previous post. They are both there. I think my computer was hiding things from me. Good Grief…

  404. Karina October 11, 2009 at 5:08 am #

    I’m really very surprised that all of this hasn’t hit the ArtFire forums yet.

  405. Dallas October 16, 2009 at 2:17 pm #

    Just wanted to let all know that the wedding went beautifully last weekend.

    But no rings from SHADE *grr*

    I didn’t expect him to deliver though, so we got a nice ring for my girl to be married with a couple of weeks before.

    No communication from shade AT ALL, so on the Monday after the wedding I messaged him on his twitter asking what is going on with my rings.

    The next day, I get a paypal message saying I had money from shadejewelry. No message from him though – no apology, nothing.

    REALLY thankful that I got my money back at least – but obviously pissed off and disheartened by it all.

    At least my girl has money to buy something pretty THAT EXISTS now.

  406. pussdaddyblogs October 17, 2009 at 8:58 am #

    You are probably better off Dallas, he had feedback for stones falling out and jewelry metal changing color and finish surface scratching and stuff. ShadeJewelry is a fricking loser, plain and simple. But at least you got your money back.

    PussDaddy

  407. pussdaddy January 29, 2010 at 2:18 pm #

    FYI I had two people write in and comment on a blog post of mine yesterday that they have been ripped of by ShadeJewelry/Chris Anderson/BrinkJewelry/HandmadeBattle.
    http://pussdaddyblogs.blogspot.com/2010/01/i-just-received-this-comment-that-says.html

  408. Laser Marking Devices : October 27, 2010 at 3:41 pm #

    the best engagement ring is the one that is diamond or ruby studded. it is really an eye candy for a girl,:”

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