One Incredibly Pissed Off Reader Email

19 May

Here are some shit to look at, all listed as handmade:

EVERY SINGLE PIECE IS MISCATEGORIZED AS HANDMADE. Nobody reads the s***ty directions on how to tag, because the INSTRUCTIONS SUCK. If anyone working at Etsy would fix this by limiting the drop down to handmade, vintage, supplies this s**t would not be EVERYWHERE in every single category, f***ing up the search royally,
BUT it’s only been on their radar for 5 years. F*** them, they have no concept of how to communicate so that people can actually complete the most important step in listing an item for sale.
This proves to me that whether something sells or not, Etsy DOES NOT CARE. They get their twenty cents, and that’s the plan. I HATE that these staff people are so incredibly opaque.


20 Responses to “One Incredibly Pissed Off Reader Email”

  1. Kathy May 20, 2010 at 5:17 am #

    I am new to this blog, so please be gentle. I have reported this shop sever times, and she is still on Etsy. None of this crap is handmade.

  2. Kathy May 20, 2010 at 5:18 am #

    *several Nothing like making a typo on your first post.

  3. RocksInMySocks May 20, 2010 at 5:53 am #

    The tagging system is totally screwed up. But before that even comes into play, there’s another major problem that needs to be addressed. For some reason, these sellers don’t seem to understand WHAT is allowed to be sold on Etsy. They see it as a smaller version of Ebay. Until there is some sort of vetting system put into place for new sellers, this shit will continue to take over the site. Vetting IS NOT jurying. I’m so sick of people whining about how Etsy shouldn’t be juried.

  4. windyR May 20, 2010 at 6:43 am #

    That makes a lot of sense Rocks – let people set up a shop, get their profiles and policies in place and put sample items in it – say 6 or more – and then keep it inactive until someone in administration checks it over and says OK you are good to go – that would prevent the weekend resellers that pop up and flood the categories like the “paintings” that are all reproductions. It might not solve all the problems but it would discourage some resellers off the bat and that is a good thing.

  5. Etsy Person May 20, 2010 at 7:13 am #

    Another good idea would be to get the non-vintage CRAP off the site as well. This is not a flea market. They can sell used boots at the swap meet.

  6. Life During Wartime May 20, 2010 at 9:17 am #

    Having the staff give shops a quick review before activation won’t solve anything because reseller items and used shoes too new to be vintage are among admin’s faves.

    Like the juicyjewelz shop called out by Kathy in the first comment above — she’s an obvious reseller, but she’s been around for years.

    Yesterday after looking at Treasury East (usually I never look at the treasuries) I realized that Pouncing for newly opened reseller shops doesn’t even begin to scratch the surface of the reseller presence on Etsy.

    As for the new junque in Vintage, check out the Garagetsy blog! For every item she blogs about, there are dozens or hundreds of similar violations.

    I’ve sold vintage items and antiques for 15 years, online and in bricks-and-mortar, and it is rare to browse items in Vintage without there being at least one violation on every gallery page.

    HeyMichelle’s project has had zero impact on Etsy’s marketplace integrity.

    The suggestion in the OP that the listing process require a selection of a top level category (handmade, supplies, or vintage) would make things clear to honest sellers who just don’t understand how the Etsy categories work…but most of the violations on the site that I’ve seen are intentional, by sellers who aren’t new to Etsy.

  7. factorygirlashli May 20, 2010 at 9:53 am #

    Not trying to derail… but this was in the finds today:

    What’s so ironic? the finds article is titled “Tailored Shopping”

    I bought that necklace for $3.80 at Forever 21.

  8. jcjohn May 20, 2010 at 10:54 am #

    from the above mentioned sellers description:

    ♥ Please Remember that this is a Vintage and/or Pre-Used item & It should be Expected to Show Signs of Prior Use & Love & there are normally minor imperfections,& unless these are very noticable or detract from the style or attractiveness of the item they are not normally mentioned.

  9. JOINAA May 20, 2010 at 11:22 am #

    I have seen so much inintentional mistagging that I have to disagree that MOST are doing it as a flaunt. The tagging instructions are TOO CLUTTERED.
    Eliminate the confusion and the flaunters will be oh so much easier to find. They will stick out like the sore thumbs they are.

  10. Paperika May 20, 2010 at 5:48 pm #

    For the love of Pete, could someone kindly tell me what is so freaking hard about the tagging instructions? I don’t understand what the issue is. What’s so hard about say a birthday card and tag it a birthday card that is handmade????? I find it really really hard to believe that much of the mis tagging is unintentional. I think it’s intentional. Look at the intentional mistaggers vs. unintentional (or those who are following the rules) and note their sales. They know they get more exposure by mistagging-that’s why they do it, and they KNOW they are wrong.

  11. Sarah May 20, 2010 at 11:12 pm #

    The shop Kathy pointed out is pissing me off like crazy, and I don’t know why, since it’s not like I haven’t seen dozens upon dozens that are as bad or worse. I think it’s knowing that she probably can’t be shut down, because no one could ever prove that she didn’t slide those rhinestone pendants onto chains (is it Etsy legal if you buy two necklaces from Claire’s clearance rack and just switch the chains? And I’m not hating on assemblage, I sell assembled jewelry, I’m hating on obvious reseller loopholes). You’d need exact wholesaler photos to prove anything on most of her jewelry. But those rings? She’s quite the crafter, cranking out silver plated filigree rings in the size of your choice and turning a profit selling them for $12. I gave up reporting her items as not handmade, since I know nothing will be done, and instead focused on her tag abuse. If you check out her listing for pony tail holders (side note: use of the word “dazzling” to describe these is an affront to the English language), you’ll notice that according to the materials tags, they’re made with genuine quality girls and ladies. Maybe some admin with a shred of belief in what Etsy’s supposed to be about will at least inconvenience this seller for a few hours by making her re-tag.

  12. howdy friends May 21, 2010 at 4:24 am #

    AMAZING!! I can get this for a mere 14 bucks, all handcrafted!! So odd that the seller lists it as “metal”.. if it is hand-forged, can’t you be more specific?

    Oh right its not handmade

  13. jcjohn May 21, 2010 at 5:34 am #

    Sad thing is, that many of these items are selling. Or should I say that most of these items are selling.

  14. Etsy Person May 21, 2010 at 6:02 am #

    Flag! Flag!

  15. JOINAA May 21, 2010 at 7:03 am #

  16. JOINAA May 21, 2010 at 7:06 am #

    This is what is so hard about tagging:
    The instructions explain, but toooo wordy
    then there is a drop down that gives you every choice possible. The drop down is what people look at– they do NOT read what they think are complicated instructions.

    The drop down is in direct opposition to what the instructions tell you to do. People do not read. Vintage is way down the list and basically invisible. all the stuff incorrectly tagged vintage muddles the place even more than the resellers, hence the shit search.

  17. Paperika May 21, 2010 at 9:22 am #

    When I first started on Etsy, I didn’t even read the tagging rules, yet I managed to tag correctly. It’s called common sense. I don’t buy that the instructions or the drop down is too wordy or not clear enough. You have a widget that belongs in whatever category, put it there. Use words to describe what it is and Voila! it’s done. Common sense really does prevail in the tagging department. It’s really NOT rocket science.

    How come I see so many shops that will describe the item accurately, put it in a section in their shop and then turn around and tag it with wacky words that don’t have anything to do with the item? That’s not laziness, confusion, language barrier, or any other excuse in the book. It’s a seller who thinks they will make a killing b/c the item will be seen in many different places!

  18. Life During Wartime May 21, 2010 at 9:45 am #

    JOINAA, mingzihennanqi isn’t confused about Etsy’s category/tagging procedure. Just like tibetvintages and haibo686, they have listed all their items as just ‘vintage’ with no tags, and all these shops open with 100 items. The items in these shops are not vintage or handmade — this is mass-produced ware for export. The same people list the same items on Ebay (for about 10% of the Etsy prices) as ANTIQUES, so they know what they are doing. These shops are intentionally trying to deceive customers, and so far Etsy has removed only one of them (chinesevintages).

    Thanks for the call-out, and I’ve added mingzihennangi to my resellers folder.

  19. JOINAA May 22, 2010 at 3:06 pm #

    I agree that the resellers are not interested in following tag instructions.
    BUT having search through handmade for vintage stuff for a long time now, it’s obvious to me that A LOT of people are confused. A LOT. they want to sell and cann’t figure out how nobody can see their vintage stuff-0-it’s under handmade.

    Also-==- the more time you spend around people the more yo are aware that the basic Bell Curve of Humanity is pretty mundane, hence the lack of what you call Common Sense. People are not so smart and they do not follow directions well, esp if the directions are shittily written and conceived. Not every one is on the high end of the Bell Curve.

  20. ohmeohmy May 24, 2010 at 11:30 pm #

    juicyjewelz’s website. Fuckin’ reseller for sure!

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