12 Jul

From a reader:

I just wanted to report the Etsy shop RetroNaNa to you.  I searched to see if you had posted about them before, but I didn’t find any references so I thought that I’d email you about it.

Basically, it seems, that they are stealing photos off of Flickr as well as from Etsy sellers to use in their stickers and postcards.
Here’s a link to what I mean…

I also posted a warning about it on my own blog since they ripped off one of my popular product images…

Friday, May 28, 2010

An Important Warning to Handmade Artists & Crafters! Please Read and Pass it on…

Well, to make a little bit longer story shorter, I was contacted by a lovely fellow Flickr user to let me know that there’s an Etsy shop stealing copyrighted images to use in their products.  Here’s the short of it…

This Etsy shop makes what are called Lomo Photo Stickers (among other photo products).  Apparently, the stickers are quite popular in other places, but I had not heard of them before being informed of the theft of my photo.  Although the actual for sale listing has been removed (it is an error message now), you can see my ripped off image in one of the shop’s sold items.  My felted heart flower rings photo is being used (without permission!!) in the last product image, second photo to the left on the top row.  It may be a tiny sticker print, but it is still my image and my property.

I’m assuming, from the look of their stickers and postcards, that most of the images are being taken from Flickr or perhaps directly from Etsy sellers’ listings.  Considering the shop in question has sold over 7,000 items, there is no telling how many copyrighted images have been violated.   Since the for sale listing was removed, I am also assuming that either Etsy made them take it down, or they were warned some other way and chose to take it down.  Either way, in my opinion, the entire shop should be shut down for their blatant copyright infringement and profiting off the work of others.  I have reported the shop to Etsy, but since the shop is based in Shanghai, China, there’s probably not much else that I, or others based elsewhere, can do legally.  This is very sad indeed!  I guess the ball is in Etsy’s court now, and hopefully, they will rectify the situation.

I don’t know if it will help, but I thought that you reach a very big audience and could warn other handmade artists and crafters to check the shop’s images to see if they had stolen any from them or anyone they might know.

Thanks a bunch, and keep on revealing the truth!


37 Responses to “RetroNaNa”

  1. tovangogh July 12, 2010 at 12:09 pm #

    there are a couple of cute items there that i think the seller might actually make (covered buttons) and some cute supplies, BUT tons of CRAP, commercially made, finished, unaltered CRAP that they tag as supplies. So sorry that this crappy person has seen fit to steal photos of your creations (and other people’s creations) to reproduce as their own.

  2. tovangogh July 12, 2010 at 12:16 pm #

    Basically, I think there should be a monitored site as Yuks has suggested, but I would go one step further and deny any sellers from China, Thailand, etc. that have even one item NOT handmade by the seller.

    I think all sellers should be required to have a bio – a bio that describes what it is that they do to create the items they are selling. All sellers should be required to state their location – their true location. That’s easy enough to make happen – the location stated on their bio would be a field taken directly from their paypal account – no fudging possible.

    I think if a shop is flagged correctly and the seller is reprimanded (gently the first time in case of ignorance) and repeats the offense, they are banned.

    Most of these crap stores don’t even make a pretense of saying they make their crap. It pisses me off when absolutely no work is even put into a fake bio, descriptions of the items, etc.

  3. wahwah July 12, 2010 at 1:03 pm #

    It really bites that Etsy doesn’t give a damn, especially if the seller has that many sales.

    (Hi Shalana! You bought something from me in December. ) 😉

  4. Life During Wartime July 12, 2010 at 1:25 pm #

    Most other venues require that all shops complete boilerplate pages with some kind of profile, location, and comprehensive policy statements. Etsy is a bit odd in that they neither monitor shops themselves for TOU violations NOR have any rules about what information a shop owner must make public before opening for business on Etsy.

    That this kind of image theft could happen, and the shop still be open 5 minutes after this blog post hit the web, is an outrage!

  5. katyp July 12, 2010 at 2:09 pm #

    Try contacting Flickr, would prob do much more good than contacting Etsy!

    It’s happened with other companies and has been resolved so give it a go

  6. Disgusted July 12, 2010 at 2:10 pm #

    Etsy no longer cares about handmade, artists or integrity. Its all about money!

  7. Inspector Yuk July 12, 2010 at 2:34 pm #

    Just shoot me now. Seriously, I am so sick and tired of all the resellers. For every blog post naming one or two dickhead resellers, dozens more are posted in the comments.

    Ok, this one isn’t a reseller in the handmade sense, but FCOL, most of their supplies violate the TOU because they are finished items not used for crafting. Pens, pencils, memo pads, journals, stationery………

    Why did etsy bother to change the wording in the TOU regarding c0mmercial crafting supplies in the first place?

    I still say get rid of commercial supplies altogether. I guarantee you every single whiny-ass little cretin will find their crafting supplies just fine without them being on Etsy.

    Etsy is damn lucky I don’t live within traveling distance of their HQ. I would seriously march my ass right down there and give them all a piece of my mind. And God Forbid I run into Kalin….it would take all my willpower not to bitch-slap the little turd and tell him what a cheap, lying, no-good, rotten, four-flushing, low-life, snake-licking, dirt-eating, inbred, overstuffed, ignorant, blood-sucking, dog-kissing, brainless, dickless, hopeless, heartless, fat-ass, bug-eyed, stiff-legged, spotty-lipped, worm-headed sack of monkey shit he is.

  8. Blue Kitty July 12, 2010 at 3:14 pm #

    Don’t you care much for him Inspector?

  9. PussDaddy July 12, 2010 at 4:14 pm #

    OMG that is just so wrong. Rob Kalin is NOT fat.


  10. blood, sweat and tears July 12, 2010 at 4:25 pm #

    YTTWROOMM! Madame Inspector!

  11. wahwah July 12, 2010 at 4:42 pm #

    four-flushing? I had to look that one up. Good one. I would love to see you march in there and whip those weenies into shape.

  12. Life During Wartime July 12, 2010 at 5:04 pm #

    I never understood the presence of commercial supplies on Etsy.

    Handmade supplies, sure. Even vintage supplies because you want your creations to have something unique and special about them.

  13. OhNo July 12, 2010 at 5:45 pm #

    Hallelujah..holy **it! Where’s theTylenol! Inspector Yuk you just made me spit chocolate milk everywhere!

  14. Disgusted July 12, 2010 at 5:48 pm #

    Inspector – I think you forgot the mouth-breather description.

  15. Life During Wartime July 12, 2010 at 6:45 pm #

    Etsy’s new tagline is getting a lot of attention:

    I don’t think this is the kind of attention that sellers on Etsy are seeking, though.

    The forums seem to be getting one of these topics every day, at least that I’ve seen.

    Are these Chinese online merchants misreading Etsy’s tagline or not? Is the intent behind the tagline change to attract these merchants?

  16. organicmyass July 12, 2010 at 7:14 pm #

    Sheesh. What do I care if she’s a cute girl” did she think etsy was a social network?

  17. uh-huh July 12, 2010 at 7:50 pm #

    From the thread linked above:

    Etsy Admin
    lisajune says:
    As for some of the other concerns brought up, if you find something you suspect may be outside of our DOs & DON’Ts please flag it for an admin to review. You can expect us to look into the matter fully.


    Yes we can expect a lot of things….. doesn’t mean they happen!

  18. eaten by a grue July 12, 2010 at 8:05 pm #

    “Yes we can expect a lot of things….. doesn’t mean they happen!”

    Ain’t it the truth!

  19. Lida July 12, 2010 at 8:15 pm #

    And then there are 4136 users who heart the shop-
    why people, why?

  20. forum rubbernecker July 12, 2010 at 8:33 pm #

    Basically, I think there should be a monitored site as Yuks has suggested, but I would go one step further and deny any sellers from China, Thailand, etc. that have even one item NOT handmade by the seller.

    I agree, they have some sort of “ignore” button when it comes to respecting copyrights. Language barrier? Cultural? Who knows? All I know is it is wrong wrong wrong.

  21. detroit July 13, 2010 at 3:32 am #

    wahwah Says:
    July 12, 2010 at 4:42 pm

    four-flushing? I had to look that one up.

    lol – me too. I thought it had something to do, with, um, you know…the toilet.

  22. detroit July 13, 2010 at 3:34 am #

    To the OP – if any of the artists being copied find their stuff copied in that store – they can make a DMCA (Digital Millenium Copyright Act?) claim.

    The copyright holder formally makes a complaint to Etsy, and Etsy MUST respond. It’s not like flagging – Etsy has to take it seriously.

    brb – I’ll dig up the link from Etsy splainin’ the steps you need to take.

  23. detroit July 13, 2010 at 3:41 am #

    To get Etsy to take down your stolen copyrighted material, take ALL the steps outlined in this link. When you send the info in, make copies for your records, fax, and then mail it to Etsy with a delivery confirmation:

  24. Back Again July 13, 2010 at 5:45 am #

    Seems the subject shop has relisted the same item with the same felt heart ring photo…

  25. wahwah July 13, 2010 at 6:15 am #

    Bastards. Maybe they should use some of ImagineStudio’s stuff.

    Oh wait, she doesn’t even use her own stuff.

  26. bellacruz July 13, 2010 at 11:02 am #

    Read the shop’s profile.

  27. wahwah July 13, 2010 at 1:26 pm #

    Aha, right.

  28. wahwah July 13, 2010 at 1:36 pm #

    I see her lomo stuff is gone too.

  29. Thud July 13, 2010 at 2:44 pm #
    anyone want to take another kick at reporting this retail shop selling on Etsy?

  30. Sarah July 13, 2010 at 3:44 pm #

    Palumba’s banner reads,, and they’re selling some of the same stuff on that site, so maybe Etsy will smack them down for that, if not for reselling. As I recall, just a couple weeks ago, that was a store-closing offense for people with actual TOU-legit items.

  31. notvintage July 13, 2010 at 5:04 pm #

    Not that there’s anything wrong with it……

  32. bellacruz July 13, 2010 at 5:19 pm #

    From Palumba’s website:

    Best of all our toys over 80% of our toys are made in the USA, the others are crafted in Fair Trade Cooperatives. ALL of our toys are made without any toxins or unsafe parts. They are all of heirloom quality and crafted with “green” technology, care and integrity.

  33. wahwah July 13, 2010 at 5:49 pm #

    Very immature in their responses to bad feedback on amazon.

  34. Disgusted July 13, 2010 at 8:08 pm #
    Their feedback responses are hilarious. They have an excuse for anything they don’t like. I am sure they will pull the same crap if someone says they don’t belong on Etsy.

  35. Thud July 16, 2010 at 1:52 pm #

    nice feedback responses.

    They siumply don’t belong on Etsy.
    Theyd on’t make the stuff they are selling.

  36. Thud July 16, 2010 at 4:26 pm #

    Notice also that Palumba links to their catalogue in every listing.

  37. joe July 21, 2010 at 9:58 pm #

    It seems the shop has been closed on etsy…good riddance an a victory for real crofters. It’s getting to the point where persons wanting to sell on etsy from certain countries need to be juried by etsy.

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